Kia of South Austin

Thank you Kia of South Austin After researching several cars online, I made the decision to check out the Kia Soul. I submitted an online inquiry and received a prompt response f After researching several cars online, I made the decision to check out the Kia Soul. I submitted an online inquiry and received a prompt response from Thomas James. He was very courteous and helpful. He made me an appointment for the time I needed. Thomas was fantastic. He was not at all "salesmany"...I cannot stand that! He seemed to genuinely want to help and got me what I wanted and needed. He was very informed and straight forward while being personable. I left with what I really wanted to and am thrilled with my new Kia Soul! I would refer any of my friends or family to Thomas James and Kia of South Austin in a heartbeat. Thanks for a great car buying experience! More

Kia Sedona They try to help me take care of All my needs for my car in one day if possible, because I live out of town. Also they have a shuttle service that tak They try to help me take care of All my needs for my car in one day if possible, because I live out of town. Also they have a shuttle service that takes me to and from the dealership. That is very helpful because of my disability, thank you Kia. More

Another great experience The main reason I keep coming back to Kia of South Austin is because of their consistent quality of customer service. Yet again, my car was taken in r The main reason I keep coming back to Kia of South Austin is because of their consistent quality of customer service. Yet again, my car was taken in right away, Tony Quintero took care to ask what I needed, completed the maintenance, and cleaned my car inside and out. I was out the door in an hour and a half! I think that alone is amazing. Keep up the great work. More

Customer Service Leo is a great salesman and very helpful. Thank you so much for helping us. Bill in finance is great as well. Both gentlemen made our purchasing exper Leo is a great salesman and very helpful. Thank you so much for helping us. Bill in finance is great as well. Both gentlemen made our purchasing experience good and I was so shocked that we left in about 3 hours. Thanks again Leo and Bill :) More

Fantastic new car buying experience Esteban was extremely helpful in purchasing my new Soul. He even drove over an hour away and back to pick up the exact car I saw in one of their onlin Esteban was extremely helpful in purchasing my new Soul. He even drove over an hour away and back to pick up the exact car I saw in one of their online adds. More

Exceptional customer servicce from Francisco Rodriguez. What a difference this makes. He was courteous and friendly and every effort was taken to make my visit nice. I almost bought a new car while waitin What a difference this makes. He was courteous and friendly and every effort was taken to make my visit nice. I almost bought a new car while waiting but my buying a 4th kia didn't matter. I didn't like the deals they made for me. I sure did like that Kia Lx demo with a dent and 5800 miles used car but they wanted me to pay full price. I must really look like a dummy! Negotiating was like a WAR! You lost me. More

Great service experience Thanks to Ivon for her patience and understanding. We appreciate your help! Couldn't have asked for a better 1st time experience in Austin. We'll be g Thanks to Ivon for her patience and understanding. We appreciate your help! Couldn't have asked for a better 1st time experience in Austin. We'll be glad to stop by for our service needs. Thanks again! More

Friendly service Esteban was very willing to work with us and made the process of purchasing a new vehicle very smooth. I am very pleased with my first experience at Esteban was very willing to work with us and made the process of purchasing a new vehicle very smooth. I am very pleased with my first experience at Kia of South Austin. More

Great service I received a mail about my choice to replace my old car with a new one, and after going to kia south Austin I met Giany, I was surprised by the good I received a mail about my choice to replace my old car with a new one, and after going to kia south Austin I met Giany, I was surprised by the good treatment and wonderful by the employee and the director, they explained to me all the choices available and choose the best, I am very satisfied with the manner of dealing and respect the customer and I want to say Thank you very much and wish them more progress and more success More

Excellent Service! Although I had a recall on my KIA Niro, it was also past due for a routine maintenance check. I was doubtful the busy service department could fit in Although I had a recall on my KIA Niro, it was also past due for a routine maintenance check. I was doubtful the busy service department could fit in an extra request but they did without hesitation. The surprise was it was done quickly and they kept me informed along the way! Frank was awesome handling the whole situation from beginning to end. I even got a call from my salesman, Devin, who noticed my car was in for service and checked in on me. All in all this was EXCELLENT SERVICE!! More