Kia of South Austin

Pleasantly surprised I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. More

Took the new car in to change oil. I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil rem I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil removed and I was appreciative of his honesty. The oil was changed in a very timely manner and I was very satisfied with the cost. I highly recommend KIA's service department. It was my first experience with the department and I'm glad we purchased our KIA. More

Had to return after sevice I took my vehicle in for recall service a couple of weeks ago. On the way home after the service was completed the air bag light came on. I notified t I took my vehicle in for recall service a couple of weeks ago. On the way home after the service was completed the air bag light came on. I notified the service writer and she said to bring it back when I could. I took the car back and they got me right in and looked into the issue. They fixed the issue and got the issue resolved very quick. They apologized and took very good care of me. Obviously things happen during service and the question is always how do they handle it. In this case KIA of South Austin handled the issue very well. I will continue to use them for service on both my KIA's. More

Best Experience In Years Professional, friendly, and knowledgeable staff. This was undoubtedly one of the best buying experiences I've had in many years. Will not hesitate to Professional, friendly, and knowledgeable staff. This was undoubtedly one of the best buying experiences I've had in many years. Will not hesitate to recommend to family and friends. More

Professionalism at its finest I was treated with respect with a quick no hassle turnaround. Dave(David) kept me in the loop and allowed for a seamless experience. Thank you I was treated with respect with a quick no hassle turnaround. Dave(David) kept me in the loop and allowed for a seamless experience. Thank you More

Great Service Department The staff in the service department was very helpful and nice. They explained what was going on with my car and the recalls needed. They did not try t The staff in the service department was very helpful and nice. They explained what was going on with my car and the recalls needed. They did not try to pressure me into any service other than what the vehicle required. They did make a simple mistake but they were very honest about it and took care of it right away. More

Service Visit Service department did a good job on my car. Service manager Frank is always helpful, polite, professional and knowledgeable. It was a very busy day t Service department did a good job on my car. Service manager Frank is always helpful, polite, professional and knowledgeable. It was a very busy day there, and yet he took time to be personable and helpful. More

Great Service Cody Kemmerling does an exceptional job with providing estimates, follow-up and making sure your vehicle is delivered within a timely manner. Great j Cody Kemmerling does an exceptional job with providing estimates, follow-up and making sure your vehicle is delivered within a timely manner. Great job Cody! More

Preferred service provider I always take my Soul into Kia of South Austin for regular service. This was my first visit since the remodel was complete. As usual, the service lead I always take my Soul into Kia of South Austin for regular service. This was my first visit since the remodel was complete. As usual, the service leads were polite. I had to wait a few minutes to get my car “checked-in” but it wasn’t a long. I waited while they serviced my car. My service manager came to speak to me about what was recommended based on mileage. I opted for 2 of the items and delayed the third. At the end of my service I received a very clear report with notes on what was done and future recommendations. It was a very clear report. Minor quibble - I miss the free drinks and snacks that used to be available in the waiting area. That waiting area is nicely updated and has good Wi-Fi though. More

Excellent service. Easy to deal with. Trustworthy. I had a last minute service issue and showed up at the dealership unannounced. Within 90 minutes, the problem was diagnosed and resolved. Trustworth I had a last minute service issue and showed up at the dealership unannounced. Within 90 minutes, the problem was diagnosed and resolved. Trustworthy service. Excellent care. Reasonable costs. I could not have asked for more. It was perfect. This is now my go-to dealership. More