Kia of South Austin

Fast servicing and nice people! I arrived early and they accommodated doing my appointment right away. I arrived early and they accommodated doing my appointment right away. More

Rudy the service advisor was great on everything good communication and great attitude, the place was clean communication and great attitude, the place was clean More

Rudy the Service Advisor was helpful and courteous. He walked me to the waiting area and made sure I knew what was available to me while I waited for my SUV, which was Nice! He walked me to the waiting area and made sure I knew what was available to me while I waited for my SUV, which was Nice! More

These people are so professional. I loved the attention they gave me. In the beginning they explained everything that they were going to do in detail and the mechanic recorded extra w I loved the attention they gave me. In the beginning they explained everything that they were going to do in detail and the mechanic recorded extra work that needed to be done on video which I thought was awesome. They are definitely with the times, using technology to the fullest to best serve their customers. Thanks to Luna and the crew that made everything happen. I was out the door one hour earlier than expected! Oh and btw, they have the best coffee in town in the lobby. More

This was my first interaction with Rudy Montalvo. He, like his predecessors, was absolutely top-notch in his friendliness, his eagerness to address questions honestly, and his caring attitude. He epi He, like his predecessors, was absolutely top-notch in his friendliness, his eagerness to address questions honestly, and his caring attitude. He epitomizes the quality of customer service I've come to expect with KIA of South Austin. More

Excelente atención por parte del personal, mi coche es mexicano y en ninguna otra agencia de KIA en Austin pudieron ayudarme a realizarle el servicio, estoy muy contento y agradecido con los empleados mexicano y en ninguna otra agencia de KIA en Austin pudieron ayudarme a realizarle el servicio, estoy muy contento y agradecido con los empleados More

Prompt and professional, and they told me that my car would be done on time and it was. Thanks for your service. would be done on time and it was. Thanks for your service. More

First time bringing my Soul to Kia South Austin for service. My advisor was Salvador. He was friendly, polite and professional. I told him what I needed done and he took care of me. I will definitel service. My advisor was Salvador. He was friendly, polite and professional. I told him what I needed done and he took care of me. I will definitely be bringing my car back for service in the future. More

I used to enjoy going there because I felt my salesperson Johnny was honest and cared about doing the right thing. Now, the assistant manager I dealt with seems more interested in selling or suggesting thin Johnny was honest and cared about doing the right thing. Now, the assistant manager I dealt with seems more interested in selling or suggesting things I didn't need because he has a sales quota in the service department. The reason I know this is because I called another dealership after my visit to get their opinion on what is required after so many miles since I'd recently had some of the suggested repairs they were saying I needed done only 2 months ago! So I would be very cautious as a woman trusting the repairs Anthony and his team push. Get a second opinion, check another car repair to see if the price is fair and if the repair is really needed. I had my ignition replaced and an oil change which so far is fine..just be aware... More

Worst experience I have ever had at a dealership service department! They had my car for a warranty issue which they said would take 2 weeks, it took a month. We had to call our service advisor several tim department! They had my car for a warranty issue which they said would take 2 weeks, it took a month. We had to call our service advisor several times to get an update and eventually just called the service department because he would not return calls. When my husband was finally able to pick up our car it took forever for them to get it. We found out why when my husband stopped to get some lunch after picking it up, he turned the car off and when he tried to turn the car back on it wouldn't start. Instead of telling him the battery was dead and needed to be replaced they let him drive away and get stranded at the next place he stopped. The whole experience was terrible and I will never take my car there again!!! More