Kia of South Austin
Austin, TX
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Service was great! Originally had another appointment at a different dealership but they did not have the correct filter for an oil change. I was able to call Kia and g Originally had another appointment at a different dealership but they did not have the correct filter for an oil change. I was able to call Kia and get a same day appointment. More
Terrible experience turned into a great experience. I was initially upset already that I had to wait 3 months to get an appt and then found out that it might be another day or two before they could loo I was initially upset already that I had to wait 3 months to get an appt and then found out that it might be another day or two before they could look at it. Anthony apologized and addressed my concerns right away. He made me a priority and found a way to turn a bad experience into a great one. My wife and 2 kids without our family vehicle was a burden on us but Anthony communicated with me same day and advised of my concerns. Replaced new axel under warranty and no expense me. Thank South Austin Kia More
Bought a 2024 Kia carnival in June , radio stop working on September 4 , got appointment on October 27, when got to my appointment they said they have to keep it for 2/3 weeks even though it is a 4 hrs. Jo on September 4 , got appointment on October 27, when got to my appointment they said they have to keep it for 2/3 weeks even though it is a 4 hrs. Job, , 2 months waiting and leave the car for another 2/3 weeks , it’s a joke More