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Kia of South Austin

Austin, TX

4.0
529 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 529 reviews

November 18, 2023

Service was great! Originally had another appointment at a different dealership but they did not have the correct filter for an oil change. I was able to call Kia and g More

by gabryellagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Montalvo
Nov 21, 2023 -

Kia of South Austin responded

It's great that Kia of South Austin was able to accommodate you with a same-day appointment after the inconvenience at the other dealership. Getting prompt service, especially for routine maintenance like an oil change, is crucial, and it's wonderful that we were able to assist you swiftly. Thank you for your business!

November 18, 2023

Amazing customer service, Nice and positive environment with employees willing to get to know their customer. More

by kymani anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
Nov 21, 2023 -

Kia of South Austin responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Very friendly and very fast staff. Jonathan has always helped me when i go and very fast! More

by Ashley Galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
Nov 15, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Jonathan provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Awesome service from purchase to service! I would recommend anyone buy from Kia of South Austin More

by Jazzyb4631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Chakravorty
Nov 10, 2023 -

Kia of South Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 06, 2023

Rudy was my service advisor; he was knowledgeable and helpful. The team made a great job More

by ambarG
Recommend Dealer
Yes
Employees Worked With
Rudy montalvo
Nov 08, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Rudy provided knowledgeable and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Terrible experience turned into a great experience. I was initially upset already that I had to wait 3 months to get an appt and then found out that it might be another day or two before they could loo More

by jhonflo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sahdov
Nov 08, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Anthony provided expedited and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Rudy was a great service advisor, would highly recommend going to him. Was helpful as he was flexible in offering options for my situation. More

by Jp.navarro0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Nov 07, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Rudy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Service was done quickly, professionally and outstanding will continue to bring my car to have it serviced here More

by jjaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalani Asido
Nov 02, 2023 -

Kia of South Austin responded

We are thrilled to hear that you had a quick, professional, and outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Great service. Rudy M went above and beyond what needed to be done. I will return. More

by producerbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Montalvo
Oct 31, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Rudy went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Bought a 2024 Kia carnival in June , radio stop working on September 4 , got appointment on October 27, when got to my appointment they said they have to keep it for 2/3 weeks even though it is a 4 hrs. Jo More

by mjreve31
Recommend Dealer
No
Employees Worked With
Service department
Oct 30, 2023 -

Kia of South Austin responded

Thank you for your feedback about the long wait time to have your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Kalani Asido, General Manager kasido@Kiaofsouthaustin.com

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