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Kia of South Austin

Austin, TX

4.0
529 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 529 reviews

January 06, 2024

Johnathan Talley was a great helper, answered all my questions and made sure my car was helped with in a timely manner! More

by damola.akomolfe@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Talley
Jan 09, 2024 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Johnathan provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Very personable greeting and consultant seemed very focused on questions I had—very clean waiting area and nice people all around! More

by Kikib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Ortega
Jan 06, 2024 -

Kia of South Austin responded

We are thrilled to hear that you had a personable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 24, 2023

Bought a new 2023 Kia Sorento in October of 2023. December 15, 2023 the engine over heated and the radiator coolant exited the radiator. Towed it to Kia South Austin and they said it would be 2 1/2 w More

by Kristie Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Dec 27, 2023 -

Kia of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 20, 2023

Great service and very friendly, Our service Agent Anthony was kind and knowledgeable, keep Rocking ! More

by Beau-T_Spor-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Dec 22, 2023 -

Kia of South Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Dec 22, 2023 -

Kia of South Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 19, 2023

They were very helpful and communicator icated any other needs my car needed plus super fast and did what they needed to do! Recommended to family and friends 10/10 experience! More

by Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Simental
Dec 21, 2023 -

Kia of South Austin responded

Thank you for the kind words! Kia of South Austin appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

December 19, 2023

I'm not happy with Kia South Austin I came by 2 times to pick my car up. It was either no keys or were not sure if repairs are done and your service advisor isn't here Picked it up today I was told 2 More

by cherryntexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Rios, Kalani Asido, Derek Jackson, Shayna Sidilau
Dec 26, 2023 -

Kia of South Austin responded

Thank you for your feedback about the inconvenience you experienced during your visit with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kalani Asido, General Manager kasido@Kiaofsouthaustin.com

December 15, 2023

This dealership is very hectic. There are more cars crammed onto this dealership than would seem to fit on a lot twice the size. It is a little bit challenging to even drive into th More

by Abc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Dec 21, 2023 -

Kia of South Austin responded

Thank you for your feedback about this inconvenience you experienced during and after your service visit with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kalani Asido, General Manager kasido@Kiaofsouthaustin.com

December 09, 2023

Great customer service from Rudy! He was very welcoming, kind and the job done by the service department was great More

by Fernando Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Montalvo
Dec 12, 2023 -

Kia of South Austin responded

It's fantastic to hear that you had a great experience and that Rudy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Helpful and professional, timely, effective at communicating, great customer service. I would recommend o others based on my experience. More

by Kat.allgower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service
Nov 29, 2023 -

Kia of South Austin responded

We are thrilled to hear that you had a helpful and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Friendly, Quick and easy Also GREAT Job on cleaning my car inside and outside. Will be back 😎 More

by jeassieburrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
Nov 22, 2023 -

Kia of South Austin responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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