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Kia of South Austin

Austin, TX

4.0
530 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 530 reviews

November 18, 2024

Fast, easy, and professional. I never fear needing to take my vehicle in for it’s regular maintenance. More

by Cory Minten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sadhov
Nov 21, 2024 -

Kia of South Austin responded

Hi Cory, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

All I have to say is Crizelda Valencia is the best there is. She explained everything that was going to happen and in the amount of time I would have to wait. There was no surprise charges. Everything with More

by Ricka Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crizelda Valencia
Nov 09, 2024 -

Kia of South Austin responded

Hi Ricka, thank you for your kind review; we are happy to pass along your comments to the Kia of South Austin team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Extremely impressed with the service and Asst. Service Manager - Anthony Sahdov. Mr. Sahdov communication with me was excellent, as he kept me informed with status updates on my vehicle repair. T More

by Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sahdov (Asst. Service Mgr.)
Nov 04, 2024 -

Kia of South Austin responded

Hello Elliott, we're happy you found our staff to be so supportive during your experience here at Kia of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Always the same friendly service. Thank you Kia for always looking out for my needs. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 01, 2024 -

Kia of South Austin responded

Hi, thank you so much for the positive review! We hope you have a great day!

October 24, 2024

Jonathan and Joseph Talley always take such good care of me in the service department! Gold star for them (-: More

by justicecarpenter003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Talley, Joseph Talley
Oct 26, 2024 -

Kia of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2024

This past weekend, I bought a used Dealer Certified 2023 Kia Sorento I found online from KOSA. Our sales rep., Jose Urrutia, who’d only been with the dealership for 6 weeks, did an excellent job; answering More

by clearpat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Urrutia, 👍; Joe Petras 👍
Oct 25, 2024 -

Kia of South Austin responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2024

Exceptional service. .friendly staff..my car was fixed and ready to go in one day! Thank you to all that were involved in taking good care of my issues! More

by elida7154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John scurlock
Oct 22, 2024 -

Kia of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 18, 2024

Service completed in a timely manner. Much quicker than initially estimated. And service advisor was very courteous. More

by Linda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony sahdov
Oct 20, 2024 -

Kia of South Austin responded

Thank you Linda for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

I have taken my car in for service since 2016 when I purchased my vehicle. I have never had any issues but this visit felt deceptive and heavy on the upselling of services. They also gave a quote for s More

by sonia santamaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Talle
Oct 19, 2024 -

Kia of South Austin responded

sonia santamaria, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the poor communication about our services. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Kalani Asido General Manager kasido@Kiaofsouthaustin.com

October 15, 2024

Very good customer service. Crizelda Valenc deserves a “Gold Star”! The waiting area was quiet and comfortable, which is not the case in a lot of dealerships. More

by Alamo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crizelda Valenc
Oct 18, 2024 -

Kia of South Austin responded

Hello Alamo, thank you for your kind review; we are happy to pass along your comments to Crizelda here at Kia of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

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