
Kia of South Austin
Austin, TX
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My 2015 Kia had over 150,000 miles when it qualified for an engine replacement due to a recall. I was pleasantly surprised that Kia kept their word and had my car fixed in less than three weeks. Mason was m an engine replacement due to a recall. I was pleasantly surprised that Kia kept their word and had my car fixed in less than three weeks. Mason was my service representative and kept me informed during the process and pleasant to work with. Overall, I had a great experience. Yes I know my engine was replaced for a recall, however a 10 year-old 150,000 mile plus car gets a new engine, great service and no hassles I’m still amazed! More
I purchased my car elsewhere, but to me, it made no difference. John, the service manager and Zane, my service advisor, were terrific, as they had to follow up with Kia corporate to make sure the right difference. John, the service manager and Zane, my service advisor, were terrific, as they had to follow up with Kia corporate to make sure the right parts were ordered and installed. I appreciate their hard work. More