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Kia of South Austin
Austin, TX
551 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 551 reviews
January 26, 2025
Great service department. Service writer Luna got my old Soul in great shape and kept me informed throughout the whole process. She even caught a couple of recalls that is mis Service writer Luna got my old Soul in great shape and kept me informed throughout the whole process. She even caught a couple of recalls that is missed. Excellent customer service. More
by Rick
Employees Worked With
Luna Arias
January 26, 2025
ion. Siempre dispuestos a resolver . Y brindar las opciones de cómo pagar el mantenimiento. Siempre en constante atención y recordatorios. Personal amable Siempre dispuestos a resolver . Y brindar las opciones de cómo pagar el mantenimiento. Siempre en constante atención y recordatorios. Personal amable y buen trato! More
by Benitez.maite
Employees Worked With
Salvador Ortega
January 16, 2025
Very good service The technician was very knowledgeable and the work was done on time He also was very respectful and definitely I will be back and the work was done on time He also was very respectful and definitely I will be back More
by cindyricardos
Employees Worked With
Peter Horn
January 14, 2025
Neglectful, makes excuses, conveniently forgets promises when it means having to do work, “not our fault,” “not our problem,” “We still have to charge you.” when it means having to do work, “not our fault,” “not our problem,” “We still have to charge you.” More
by tortes-repay-2p
Employees Worked With
Luna
January 07, 2025
Was quoted $102 in writing but then told it was an error and it would be $145. Ended up meeting jn the middle at $125 but after service fees still overpaid for a power steering flush. I brought my 2011 Kia and it would be $145. Ended up meeting jn the middle at $125 but after service fees still overpaid for a power steering flush. I brought my 2011 Kia Soul in for recalls. Staff were very friendly I just wish the $102 quote was honored. Peter Horn assisted me. He was a great guy to talk too! And Luna was epic especially since that's my cars name "Luna" gotta love it! More
by andreacombs21
Employees Worked With
Peter Horn
January 04, 2025
Went for my first service (oil change and tire rotation) on my Kia Rio5. The service department was organized and I was promptly greeted with a service advisor. Wait time was minimal and I was on my way out on my Kia Rio5. The service department was organized and I was promptly greeted with a service advisor. Wait time was minimal and I was on my way out in a jiffy. More
by grchiasson
Employees Worked With
Luna in service department
January 04, 2025
Pulled up the service drop off and waited 15 minutes without a service representative coming out to my car. I then had to exit my car to go inside to be checked in. Last time I was instantly met by a se without a service representative coming out to my car. I then had to exit my car to go inside to be checked in. Last time I was instantly met by a service representative as soon as I pulled up. 3 stars this time instead of a 5 stars review like last time. More
by Slimsbcap
Employees Worked With
Unknown
