Back

Kia of South Austin

Austin, TX

4.3
660 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 660 reviews

November 18, 2025

Sal in the service department was very informative and thoughtful. He got the speciality part on order for me and got my car scheduled right away. More

by jassiline.zurheide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal from the service dept
Nov 19, 2025 -

Kia of South Austin responded

Hi, thanks for your praise and kind comments about Sal. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2025

Have my car for more than a month, wouldn’t update me unless I called and even then couldn’t get an answer. When they did give me a time it was end of the week, end of day, Monday at worst, end of day Tu More

by armandoestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Jackson
Nov 18, 2025 -

Kia of South Austin responded

I apologize for the inconvenience this has put on you. It is never our intention for a customer to be without a vehicle while their vehicle is being worked on. Please contact me when you get a chance to discuss your visit more in detail. Cody Kemmerling Service Director - Kia South Austin 512-583-4827 | ckemmerling@group1auto.com

November 06, 2025

This dealer is amazing, 5 stars on eveything, customer service, service, quality, friendly, quick service. More

by Padilla.sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Nov 07, 2025 -

Kia of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

November 05, 2025

Zane provided great service from start to finish! He took care of my needs quickly. More

by edgar.sinahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
Nov 06, 2025 -

Kia of South Austin responded

Hi, we're happy you found Zane to be so supportive during your experience here at Kia of South Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2025

I was very glad to get my oil and filter plus oil pan plug gasket and equally glad to get the discount offered for choosing a time they offered. SAL , the service person who greeted me and then returned More

by tympani-boxers6u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 04, 2025 -

Kia of South Austin responded

Hi Tympani, thank you for sharing your positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2025

The service is bad, the car lot has no room to park customer vehicles and all new vehicles on lot dusty and dirty. But, the service writer David Harrison and the auto tech that worked on my Kia Optima More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Harrison,
Nov 04, 2025 -

Kia of South Austin responded

Hi Frank, we are aware of our current struggles with space at our dealership and with the projected 6 years of I-35 construction it is all over on our inventory even after washing the vehicles 2 times a week we are working on solutions to both of these issues. Thank you for your kind words about our Service advisor David we appreciate the feedback and look forward to your next visit.   Kalani Asido General Manager - Kia of South Austin kasido@group1auto.com

October 28, 2025

I’ve been coming to this location for the past year and 5 months and I love it I get treated with quality service my second car from this company and I can’t be happier will love to continue my business More

by Adriansilva8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Warren
Oct 29, 2025 -

Kia of South Austin responded

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kia of South Austin!

October 25, 2025

Excellent service. They are very friendly and always quick and efficient. I highly recommend this service department. More

by lynnvhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Oct 27, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 25, 2025

Kia of South Austin is a great dealership. The dealership is very clean and there’s plenty of goodies in the waiting area to keep you satisfied. The Kia staff are very good and helpful. The se More

by mrs96411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane helped me today and he is awesome!!
Oct 27, 2025 -

Kia of South Austin responded

Hi, thank you so much for your positive comments about Kia of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2025

Weekdays are best for quick service, weekends get a bit busier. The service advisor I had this time was efficient and friendly. I’ve been coming here for years to get my oil changed, always trustworthy and More

by eerbear15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Warren
Oct 27, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...