
Kia of Riverdale
Riverdale, NJ
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I experienced a typical bait-and-switch at this dealership. After spending a couple of hours negotiating and getting ready to walk away, the salesperson, Jacob, told us the manager had dropped the dealership. After spending a couple of hours negotiating and getting ready to walk away, the salesperson, Jacob, told us the manager had dropped the price by $2,500. However, when we finally saw the numbers, they had actually added $2,500 worth of accessories we never asked for, like “Permaplate” and “Recovr.” They removed those, but the numbers still didn’t add up because they sneakily added the cost of certification. When we questioned them, they claimed we were saving money because the monthly payments were lower than their original offer—only to find out this was due to a lower interest rate, not the price drop they promised. They literally talked circles around me and my daughter, wasting hours of our time. This was a colossal waste of time, except for the lesson learned: READ THE FINE PRINT. More
As an army veteran who fought in the Vietnam War, I was appreciated and felt good as a client at this dealership. Big thank you to Kervin and Mustafa. appreciated and felt good as a client at this dealership. Big thank you to Kervin and Mustafa. More
Extremely professional staff, great experience buying the vehicle and made the return process as well. vehicle and made the return process as well. More
Kervin Hyka was very helpful and knowledgeable as well gave us amazing service while we’re in the deal ship , definitely recommend to other to get their cars here and see Kervin fir their next dream vehic gave us amazing service while we’re in the deal ship , definitely recommend to other to get their cars here and see Kervin fir their next dream vehicle. More
Eddie Cordero was fantastic. He worked with me in leasing an EV9. Great leasing experience and great follow up in solving an issue with the Electrify American promotion. He worked with me in leasing an EV9. Great leasing experience and great follow up in solving an issue with the Electrify American promotion. More