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Kia of Riverdale

Riverdale, NJ

4.1
662 Reviews

1 Windbeam Rd

Riverdale, NJ

07457

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Showing 662 reviews

June 12, 2024

Everyone at Kia of Riverdale was VERY helpful from start to finish. Bought my first car! Highly recommend this place! Ask for Gerald Pascucci! Kia needs to hire more people like Gerald! He’s the GOAT!! More

by KevinM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerlad Pascucci , James Schimanski
June 10, 2024

This place is completely unorganized. They messed up my financing to the point i had to reapply for my loan. It wasnt until i physically showed up that i was able to fix anything. DO NOT More

by woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Syed Ali, Darren DeMatteo
Jun 11, 2024 -

Kia of Riverdale responded

Thank you, Woody, for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your financing. We appreciate your feedback and are working to avoid such issues in the future.

June 08, 2024

Great quick easy process! Henry was very patient and helpful. Talked to sales and finance managers who answered all my questions. More

by LennyD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Lopez
Jun 11, 2024 -

Kia of Riverdale responded

Thank you, LennyD, for your 5-star rating! We appreciate your kind words about our quick and easy process, as well as the patience and helpfulness of Henry. It's great to hear that the sales and finance managers were able to address all your questions. We're thrilled to have provided you with a positive experience.

June 07, 2024

Pete was very helpful in helping me get my new Kia Sportage! He was very thorough when going through all the features of the car which was helpful. More

by csoojian15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter OBrien
Jun 11, 2024 -

Kia of Riverdale responded

Thank you for your 5 star rating! We are pleased to hear that Pete was very helpful and detailed in showing you the features of your new Kia Sportage. Enjoy your new car!

June 05, 2024

Could not get timely responses to basic questions for a used vehicle purchase (quote on extended warranty, original window sticker available). Took 4 days to get a response on extended warranty (no respon More

by Trademe
Purchase Time
Recommend Dealer
No
Employees Worked With
Tiffany
Jun 11, 2024 -

Kia of Riverdale responded

Thanks for your comment! We are very sorry to hear about your experience. We appreciate your patience and will understand how we can improve in the future. Thank you again for letting us know your concerns! Please contact us at Kia of Riverdale customer service at 330-439-5721.

June 05, 2024

Gerald Pascucci was so helpful. He made the process of leasing painless. He was a pleasure to deal with. Highly recommend him for leasing/purchasing. More

by Kmurnane87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Pascucci
Jun 11, 2024 -

Kia of Riverdale responded

A thousand thanks for the 5-star rating! We are thrilled to hear that Gerald Pascucci made your leasing experience painless and was a pleasure to work with. We appreciate your recommendation and hope to assist you again in the future. Grazie! 🌟🚗

June 04, 2024

Aaron was very helpful highly recommend this dealership. They were very straightforward with the price, it's not one of those dealers where they lure you in with a fake price then charge you multiple fees. More

by Ultra53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomas
Jun 04, 2024 -

Kia of Riverdale responded

Thanks so much for the 5-star rating! We're thrilled to hear you found Aaron to be very helpful and appreciated our transparent pricing. We strive to provide a straightforward and honest experience for all our customers. Thank you for recommending our dealership!

June 03, 2024

Pete Obrien made this experience great. He was very helpful and we left very happy! More

by mciavatta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Protzmann, Freddy Maldonado, James Schimanski, Peter OBrien
Jun 04, 2024 -

Kia of Riverdale responded

Thank you for the 5-star rating! We're thrilled to hear that Pete O'Brien made your experience great by being very helpful. We're glad you left feeling happy! Thank you for your kind words.

June 01, 2024

Henry was fantastic in showing me exactly what I wanted to see even though I wasn’t able to purchase on my first visit. I came back for my buying appointment and had everything done so quickly. He also fou More

by GiraDW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Ramadan, Henry Lopez
Jun 04, 2024 -

Kia of Riverdale responded

Thank you for the 5-star rating! We are delighted to hear that Henry provided excellent service to you. It's great to know that he was able to guide you in finding what you were looking for and ensured a smooth buying process for you. We appreciate you choosing our services and look forward to assisting you in the future.

May 31, 2024

Great from walk in to finish. Very professional and courteous sales consultant, Aaron Thomas. Good work! More

by seanhahn123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar, the manager, Aaron Thomas
Jun 04, 2024 -

Kia of Riverdale responded

Thank you for your 5-star rating! We appreciate your kind words about our sales consultant, Aaron Thomas. We're thrilled that you had a great experience with us from start to finish. Thank you for choosing our services!

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