Kia of Riverdale

Route 23 Kia will BAIT and SWITCH you with their online price listings!! Came in to purchase a car same day based on their online price. When we arrived, asked the sales rep to confirm that they were will price listings!! Came in to purchase a car same day based on their online price. When we arrived, asked the sales rep to confirm that they were willing to negotiate on the online price they had listing. Kamille said yes, so went through the process of test driving and was ready to purchase. Once we sat down, she "went to talk to her manager" and came back and offered $6,000 MORE than the listing! We played the negotiating game and the "best they can do" was still $5,000 MORE than the listed price. Asked for them to at least breakdown the $5,000 to justify the increase and this is what we were told: "About $1,500 for closing fees, $1,900 Service fees for a Tune Up and $800 MILITARY fee" We argued that that doesn't add up to $5k, a tune-up doesn't cost $1.9k and why a military fee?? (We are not in the Military) She explained it's just a fee. So, we need to be in the Military to buy a car or we get charged extra?! Makes absolutely NO sense. Honestly, would have rather the sales rep tell me that the fees was for their sales commission, and I would've been willing to purchase. DO NOT go here. They will BAIT and SWITCH you with their online prices. It's all lies and you'll waste your time driving there. Don't take just my word, go on multiple websites and you'll see there are PAGES of reviews about the same thing!! Went to another Kia Dealership about 20 miles away and bought the same SUV same day and they were able to easily breakdown the fees for me. More

Route 23 Kia made the car buying process quick and painless. I dealt with Sergio, who was amazing and had everything ready for me when I arrived to pick up the car. Jeff from the financing was accommo painless. I dealt with Sergio, who was amazing and had everything ready for me when I arrived to pick up the car. Jeff from the financing was accommodating! 5* from start to finish. Great job! More

I have been on the hunt for a nice car at a reasonable price for a while when I came in and found my winner here! 2020 Kia Stinger is what I ended up getting. It is an amazing car and the price was just a price for a while when I came in and found my winner here! 2020 Kia Stinger is what I ended up getting. It is an amazing car and the price was just at my range. I now recommend this place to all of my friends! More

I am so happy with my deal! They go above and beyond to satisfy their customers and provide outstanding customer service! I recommend this place to everyone! satisfy their customers and provide outstanding customer service! I recommend this place to everyone! More

Exceptional customer service! Knowledgeable and experienced staff, quick and efficient service. Excellent sales team. Variety of inventory available. Best dealership among the many I have visited i experienced staff, quick and efficient service. Excellent sales team. Variety of inventory available. Best dealership among the many I have visited in my extensive search. More

I bought my car in 2019 from Route Kia 23, specifically from Stephen Hunter. Customer service is #1 for this dealership! All of my questions were answered! I was so satisfied with Stephen that I've referre from Stephen Hunter. Customer service is #1 for this dealership! All of my questions were answered! I was so satisfied with Stephen that I've referred several others to get care there!! Troy is also amazing! Keep up the great work, guys!! A++ More

I bought a used car from 23 Route KIA last week, and it was the best car buying experience I've ever had. Troy who is the sales manager worked out a great deal for me, and the finance option he offered was was the best car buying experience I've ever had. Troy who is the sales manager worked out a great deal for me, and the finance option he offered was gorgeous! Highly recommended! More

Great experience and down to earth sales staff and management. They worked with me to find a deal, even staying way past normal hours to get it done management. They worked with me to find a deal, even staying way past normal hours to get it done More

I recommend this dealer if you want a good deal and save some time. We spent 3 days looking for a car, so I know I got a good deal on a low mileage used car with a warranty left over some time. We spent 3 days looking for a car, so I know I got a good deal on a low mileage used car with a warranty left over More

The best price in town. Good no nonsense service. The car we purchased was a great deal. They worked with us on the price where other dealers just let us walk out car we purchased was a great deal. They worked with us on the price where other dealers just let us walk out More