Kia of Riverdale

I experienced a typical bait-and-switch at this dealership. After spending a couple of hours negotiating and getting ready to walk away, the salesperson, Jacob, told us the manager had dropped the dealership. After spending a couple of hours negotiating and getting ready to walk away, the salesperson, Jacob, told us the manager had dropped the price by $2,500. However, when we finally saw the numbers, they had actually added $2,500 worth of accessories we never asked for, like “Permaplate” and “Recovr.” They removed those, but the numbers still didn’t add up because they sneakily added the cost of certification. When we questioned them, they claimed we were saving money because the monthly payments were lower than their original offer—only to find out this was due to a lower interest rate, not the price drop they promised. They literally talked circles around me and my daughter, wasting hours of our time. This was a colossal waste of time, except for the lesson learned: READ THE FINE PRINT. More

As an army veteran who fought in the Vietnam War, I was appreciated and felt good as a client at this dealership. Big thank you to Kervin and Mustafa. appreciated and felt good as a client at this dealership. Big thank you to Kervin and Mustafa. More

The dealer was willing to work with us and we were able to get a good deal on the car we wanted. to get a good deal on the car we wanted. More

Got my GMC Yukon from Kervin. Great guy! Also the service at this dealership was top-notch! Great guy! Also the service at this dealership was top-notch! More

I had questions about this dealership from the reviews I read, but with the new staff and my salesperson Kervin, I had a great experience. read, but with the new staff and my salesperson Kervin, I had a great experience. More

I just got my K5 from this dealership and I couldn't be any happier. Very transparent, ask for Kervin when you come in this dealership any happier. Very transparent, ask for Kervin when you come in this dealership More

There are salespeople and then there is Kervin. That's your guy to find the best car. Very helpful, and very knowledgeable man. That's your guy to find the best car. Very helpful, and very knowledgeable man. More

Kervin was the best. Just bought a new Kia here and I have to say, highly recommend Kervin to help if you're ever in this dealership. Just bought a new Kia here and I have to say, highly recommend Kervin to help if you're ever in this dealership. More

If you're looking to buy a car, make sure to look for Kervin. He guided me to the right car and I couldn't be any happier with it. Kervin. He guided me to the right car and I couldn't be any happier with it. More

5 starts for Kervin! one of a kind individual. He helped me pick out the best car possible for me. one of a kind individual. He helped me pick out the best car possible for me. More