Kia of Riverdale

BeWare this dealership commits fraud. I brought 2019 BMW M550i xDrive. 1st red flag the dealership promise in the contract to provide a second key. I literally had to take them to small c I brought 2019 BMW M550i xDrive. 1st red flag the dealership promise in the contract to provide a second key. I literally had to take them to small claims court to honor the contract. Then I had a mechanical issue almost a year after the purchase. Notice they charged me for a car service warranty. Which I didn't know was a fee added but I never received the policy information. When I called the service warranty I was told Kia of Riverdale canceled the policy after the contract was enforce. I called my finance company. They knew nothing about the cancelation nor did they receive the refund. Kia of Riverdale engages in fraud and deceptive practices. Of course I am having to sue them all over again. I will win and this time they are going to really pay. No one should be taken advantage, lied to, defrauded out of money. More

Excellent offers and great options and ideas to work on. Daniel was very cooperative and a great listener. Daniel was very cooperative and a great listener. More

Very helpful and super nice. Loved working with him, he was patient and very knowledgeable. Loved working with him, he was patient and very knowledgeable. More

This place used to be great but something has changed. Waited 4 hours in February just to find out they needed to order parts for my recall. Scheduled an appoint in May for the recall. After 2.5 hours I w Waited 4 hours in February just to find out they needed to order parts for my recall. Scheduled an appoint in May for the recall. After 2.5 hours I was told the parts were never ordered. After more investigation, I was told the parts were actually ordered, but I needed to leave the car for 1 - 1.5 days to be repaired, even though during scheduling I was told 4 hours. No loaner cars on hand so I would have been stranded and expected to walk 20+ miles home? I plan on finding another dealership to deal with. There is clearly no respect for their customers or our time. More

Poor Quality Service! ! I added the photos!! I purchased a 2022 BMW 430i xDrive from the Kia dealership at Riverdale. The car was listed for $36,900, but when I went to th ! I added the photos!! I purchased a 2022 BMW 430i xDrive from the Kia dealership at Riverdale. The car was listed for $36,900, but when I went to the dealership, they added an $8,000 protection package and told me it was mandatory. I objected to this and refused to pay the extra amount. After I bought the car, they told me they would wash it. During the wash, I noticed that they had broken my original windshield. They promised to fix it and replace it with an original part. When I picked up my car from the service, I saw that they had installed a Chinese-made windshield instead of the original one. I called the dealership and pointed out that the windshield was not original and that they had promised to replace it with an original one. They denied it, claiming that they had done me a "favor" by replacing the windshield. Who would accept this? You buy a 2022 model car and find out that the windshield is not original, and this is not your fault. This has been a huge disappointment for me. I would definitely not recommend this dealership to anyone. More

I've purchased 2020 Bentley Bentayga. Great condition car, no issues so far. Great purchase experience and customer service. Great condition car, no issues so far. Great purchase experience and customer service. More

Brandon was awesome! Really friendly, knowledgeable, and professional without any sales pressure. Highly recommend him! Really friendly, knowledgeable, and professional without any sales pressure. Highly recommend him! More

Straight forward no games and worked for my business. They have a lot of nice cars They have a lot of nice cars More

Very helpful and informative! Made the experience as easy as possible. Beyond satisfied, I wouldn’t have went to any other dealership. Made the experience as easy as possible. Beyond satisfied, I wouldn’t have went to any other dealership. More

Just bought a car from these guys from Kia Riverdale. Absolutely happy with that, thank you guys for your job, love it! Brooke, you were amazing ☺️ Absolutely happy with that, thank you guys for your job, love it! Brooke, you were amazing ☺️ More