Kia of Riverdale

Jacob was very knowledgeable about the models we looked at. Everyone was extremely friendly. They had the best deals around and the whole process was actually enjoyable. at. Everyone was extremely friendly. They had the best deals around and the whole process was actually enjoyable. More

**Disappointing Experience – Unacceptable Wait Time** I recently purchased a car from Kia of Riverdale, and while I was excited about the car, the experience left much to be desired. I was told th I recently purchased a car from Kia of Riverdale, and while I was excited about the car, the experience left much to be desired. I was told the process would be quick, but I ended up waiting over **three hours** before I could finally drive off the lot. There was little communication from the staff, and every time I asked for an update, I was met with vague excuses. It felt like they were either unorganized or simply didn’t care about my time. Buying a car should be a smooth and efficient process, but this dealership clearly lacks the ability to handle their paperwork in a timely manner. If you value your time, I’d recommend looking elsewhere. More

The main lesson I’ve learned about purchasing a Kia is to never buy another one. My k5’s rotors are warped for the 2nd time and the car only has 21k miles and it was bought from this dealership in July 2023. never buy another one. My k5’s rotors are warped for the 2nd time and the car only has 21k miles and it was bought from this dealership in July 2023. Kia covered it the first time when it had the issue at 9K miles and now it’s happening again. I went back to this dealership to fix it and when I explained the issue, the representative laughed and said “are you heavy on the pedal”. This was very unprofessional and the service was very disappointing. It is well known that k5 owners are having the same issues with rotors being warped. Kia needs to stop installing poor quality rotors that are prone to warping. I regret buying k5 specifically and don’t recommend this dealership. More

The dealership was great and our experience was amazing thanks to Brooke Ustun! Big thumbs up for her! thanks to Brooke Ustun! Big thumbs up for her! More

I had a spectacular experience at Kia of Riverdale, turning over my Lease & purchasing a Pre-Owned vehicle. It was a delight to work with David B, who was incredibly transparent, helpful & most importa turning over my Lease & purchasing a Pre-Owned vehicle. It was a delight to work with David B, who was incredibly transparent, helpful & most importantly FAST. 10/10 recommend! More

3 hours for an oil change. Obviously, the scheduling is skewed, and it should be an easy fix but apparently not. Obviously, the scheduling is skewed, and it should be an easy fix but apparently not. More

Ali was great and so was the finance manager, Rich. The wait was pretty long, but oh well. The wait was pretty long, but oh well. More

Definitely a place I will come back to. I was scheduled to speak with Kyle but instead Jacob assisted me. He gave me the reigns on my dream car and off I go. Of course we went back and fort I was scheduled to speak with Kyle but instead Jacob assisted me. He gave me the reigns on my dream car and off I go. Of course we went back and forth negotiating, yet with the help of the sales manager Mustafa and Jacob, they helped me in financing the car at a rate I felt extremely comfortable with. They showed me nothing but respect and honesty throughout the whole deal. Thank you Kia of Riverdale Especially Jacob and Mustafa. More

Brandon was amazing to work with! He made things super easy and I was able to leave with my new car that day. He answered all my questions and explained all the features in detail. He made things super easy and I was able to leave with my new car that day. He answered all my questions and explained all the features in detail. I would recommend Brandon and Kia of Riverdale to anyone in the market for a new car. Thank you Brandon! More

Was an out of state customer looking to buy a specific trim Porsche, Jorddy Sid was fast to get in contact with me and help with any questions I had. Hopped on a Facetime call to see the car and pointed o trim Porsche, Jorddy Sid was fast to get in contact with me and help with any questions I had. Hopped on a Facetime call to see the car and pointed out all defects, that being one little mark on the front bumper PPF, knew his stuff about the car. Negotiation was simple, effective, and trasparent. They worked with the vehcle transportation company I chose, any out of state buyers dont hesitate to buy online from Kia of Riverdale. More