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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,110 Reviews

2,110 Reviews of Kia of Port Charlotte - Service Center

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February 19, 2022

Wait time simple oil change/tire rotation needs improvement. Perhaps a dedicated tech for simple service. More

by 3XJ23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Feb 21, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback - we are currently remedying this exact situation!

February 19, 2022

Been going here since they opened, bought my Telluride here. Bought the Soul at different dealer before they opened. Love their service department. Alway on the ball, never try to upsell you just recommen More

by waltdunn48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience and continuing to service with us!

February 18, 2022

They got my car in and got if fixed quickly. They were very professional and my car came home clean. More

by MSS1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive comments about our service department!

February 18, 2022

Very courteous staff. Service department does great work in a very timely manner. Sales staff extremely courteous and knowledgeable More

by EDBROWN12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
Feb 19, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave a positive review!

February 18, 2022

The checklist they fill out on what was done was inaccurate. Will not take my vehicle back there. More

by mso22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Scanlon
Feb 19, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback about your experience with our service department. We'd like to look into what happened and try to remedy the situation. Could you give us a call at 941-249-6171 and ask for Jason so we can try to do right by you?

February 18, 2022

KIA of Port Charlotte is a very professional and friendly dealership. I've been their loyal customer since they opened. I'm a great fan of KIA's. I'm on my 6th one. Started with a Soul in Ohio.. then went to More

by PAT ELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Feb 21, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with us and for your loyalty!

February 18, 2022

The service was excellent the dealership atmosphere was very professional the people were very friendly and looked after your every need I have never been in a dealership like this in my life I'm from Cana More

by boncog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Shallow, Brent Strickland
Feb 18, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave your positive comments and for choosing us!

February 17, 2022

We had a wonderful experience at the dealership with their service department. Our maintenance was done in a timely manner and the payment was lower than we expected. Will continue to use this dealershi More

by IACKROYD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon , Jay Calderon, Brent Strickland
Feb 18, 2022 -

Kia of Port Charlotte responded

We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

February 17, 2022

Great service, excellent representatives! Very friendly and helpful. Did a great job! Thank you for the free car wash! More

by STUANDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in service!

February 16, 2022

Jacob was great. ..says jim. Overworked guy with so many customers. Service dept needs more service advisors. More

by JTEMPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Feb 17, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Jacob and your feedback. We are currently training more advisors in an effort to remedy this issue.

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