Kia of Port Charlotte

When I arrived for my second appointment Fallishia Howey had greeted me as soon as I entered the door and was ready for me even though I was a half hour early for my appointment. That is Customer Service! had greeted me as soon as I entered the door and was ready for me even though I was a half hour early for my appointment. That is Customer Service! More

Austen was great! He was well informed and could explain all the features of the vehicle. He was the first car salesman’s that we had met that actually made car shoppi He was well informed and could explain all the features of the vehicle. He was the first car salesman’s that we had met that actually made car shopping pleasant. Our finance specialist seemed frustrated and was very vocal about me wanting to take time and read documents that I was signing. When someone is making a big financial commitment, you should be understanding and not impatient. More

Great dealership. Very friendly and helpful staff. Austen help me get the car i wanted for a great deal. Very friendly and helpful staff. Austen help me get the car i wanted for a great deal. More

leslie in service always has a great friendly attitude and takes care of business right away. and the videos they shoot of your car are very helpful. keep up the great work! and takes care of business right away. and the videos they shoot of your car are very helpful. keep up the great work! More

I do not trust the service department. They are always attempting to sell me unnecessary services for my 2020 Telluride. For example, when the vehicle had 37,000 miles, the service t They are always attempting to sell me unnecessary services for my 2020 Telluride. For example, when the vehicle had 37,000 miles, the service tech convinced my wife it was necessary to bleed the brakes and replace the brake fluid when there had been no issues with the brakes. At the next oil change, 5,000 miles later, I was told by another service representative that the brake fluid needed to be replaced. This recommendation was made at least 2 more times each time I brought the vehicle in for recall work or an oil change. I will only bring my vehicle in for recall work and not for any other service. I will also never purchase another credible from this dealership. More

I felt poorly very treated, and i’m 99 percent sure all of my issues could have been solved with a better team and attitude/ outlook on the situation. of my issues could have been solved with a better team and attitude/ outlook on the situation. More

Tries to oversell services way before they should be needed and you get attitude when you question the need. needed and you get attitude when you question the need. More

The Service people are pleasant and did my recall work very quickly. The dealer tried to pull a quick move on us when we purchased the car. We planned on paying cash. The finance person talked us into very quickly. The dealer tried to pull a quick move on us when we purchased the car. We planned on paying cash. The finance person talked us into financing the vehicle for 3 months to get a “discount”. After returning home we discovered the finance charge for 3 months was more than the “discount”. Evidently the dealer got a “bonus” if the vehicle was financed for at least 3 months. More

As always, Rachel and Leslie are always incredibly helpful and understanding. They spend the time and are dedicated to making sure customers are taken care of. helpful and understanding. They spend the time and are dedicated to making sure customers are taken care of. More