Kia of Port Charlotte

The dealership overall is nice all employees were good to work with, HUGE shoutout to Kerwen our sales men did a great job in finding the perfect ride, highly recommend coming to see Kerwen work with, HUGE shoutout to Kerwen our sales men did a great job in finding the perfect ride, highly recommend coming to see Kerwen More

Great sales rep…price gauging…. was lied to as to why the price of car increased from what we agreed upon……so many other added fees that weren’t discussed…bad experience overall…felt was lied to as to why the price of car increased from what we agreed upon……so many other added fees that weren’t discussed…bad experience overall…felt taken advantage of More

We regret putting up with the noise and obfuscation to make our recent purchase. Buying a car should not be this unpleasant make our recent purchase. Buying a car should not be this unpleasant More

This is my 4th car. and your dealership. and representatives are awesome. Bill Shallow. was so helpful. and attentive with my knees and your dealership. and representatives are awesome. Bill Shallow. was so helpful. and attentive with my knees More

Derek was so attentive to our needs and what we were looking for. He was helpful with different suggestions and ultimately helped us find the right Telluride for us! looking for. He was helpful with different suggestions and ultimately helped us find the right Telluride for us! More

I was very impressed with Port Charlotte Kia. My sales person was Derrick and he was extremely helpful, considerate, and knowledgeable. After I signed all the documents with Richard, whom I reall My sales person was Derrick and he was extremely helpful, considerate, and knowledgeable. After I signed all the documents with Richard, whom I really liked as after a long day, he was pleasant and easy to talk to, Derrick walked me to my new car and explaind how certain things worked. He set up my blue tooth for me, helped me get radio stations in place, and answered all my questions. He and Richard both told me not to hesitate to call them if I needed anything. Side note: You cant get through to talk to anyone. I tried to call Kia the next day and was on hold over an hour. You definitely need to hire people to answer the phones! I also enjoyed working with Aley , I don't think thats his name, but he was the insurance guy. He was great and answered all my questions! Anyway.....I really appreciate how nice everyone at Kia was to me and they made buying a car a very nice experience! More

Slowest service ever! !! It doesn't seem to have improved in the last 4 years we have been trading cars with your company and using your service center. I plan to no longer !! It doesn't seem to have improved in the last 4 years we have been trading cars with your company and using your service center. I plan to no longer use you for service of our 3 rd car we purchased with you More

As painful a car buying experience as we have ever had. Twice we tried to walk but were told they would do better. It took 7 hrs because our salesman was new and never did a used car turn it. Three times Twice we tried to walk but were told they would do better. It took 7 hrs because our salesman was new and never did a used car turn it. Three times he had to redo paperwork. He got my wife's name wrong despite having her drivers lic in his hand...had to start paperwork over again. We clearly stated we wanted $35,000 for our vehicle or we would leave, Austin agreed to that but never made it on ther contract. We had an email from the General Manager and the Finance and Sales Staff seemed totally confused what we were talking about. Our goal was to lower our monthly payment and interest rate per the Gen Manager's email, NONE of that was honored. Our Financial Rep with two whole days in the company made promises he had no intention of keeping, when a different Financial Rep came in to fix the interest rate, to 4.49, dispite asking him to stay, he left us. The other Financial Rep got angry and scolded us for not listening to him. My God, we could have leased that K5 KIA for 36 months at $299 a month....the salesman nor Finance Rep had no knowledge of the REVUP Program on the company website. We have been loyal customers for over 7 years, bought 4 cars from them. Billy Fuccillo and Bill Shallow, great folks, cared about customers. This new crew, RUN! RUN as fast as you can to a different dealer. They only see dollar signs! More

I had a painless experience working with Stephanie. She was tentative to the things of importance to me. She answered all my questions and the ones she didn’t know she was able to get an answer for me. She was tentative to the things of importance to me. She answered all my questions and the ones she didn’t know she was able to get an answer for me. I’m so glad she was the person to was paired with me. More

They made the whole leasing process stress free,l. I didn’t feel pressured not feel pressure to purchase any vehicle. The experience was excellent I didn’t feel pressured not feel pressure to purchase any vehicle. The experience was excellent More