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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
855 Reviews

855 Reviews of Kia of North Austin - Austin - Service Center

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January 30, 2025

I would like to see customers be able to give a review score to the engineer, and the review score be open to customers, so that customers have a choice in which engineer they trust, and also so that engi More

by Sangyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Jan 31, 2025 -

Kia of North Austin responded

Sangyun, thank you for your feedback and suggestion! We're glad to hear you're satisfied with Daniel Epstein's service at Kia of North Austin. We'll definitely take your idea into consideration as we strive to enhance our customer experience.

January 27, 2025

Excellent service appointment with the team at North Austin Kia. I was in and out and they clearly communicated everything that was happening in real time. This service team always goes above and beyond More

by ezrastanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Jan 27, 2025 -

Kia of North Austin responded

Ezra, we're delighted to hear that our service team at Kia of North Austin provided you with an excellent experience. Thank you for your recommendation and support!

January 27, 2025

Deja Was real help with everything , called me too make sure everything was good , and when I got there she made me feel welcomed and making sure too come back next time. More

by Moralesalex349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja
Jan 27, 2025 -

Kia of North Austin responded

We're delighted to hear that Deja made you feel welcome and provided excellent service at Kia of North Austin. We look forward to seeing you again next time!

January 26, 2025

As always kia of North Austin 183 did a wonderful job as always. Thank you kia of North Austin 183!! More

by Betty Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Jan 27, 2025 -

Kia of North Austin responded

Thank you for your continued trust in Kia of North Austin! We're so happy to hear that you had another great experience with us. We look forward to serving you again!

January 25, 2025

Always helpful, professional and friendly. Service is always quick 🙂 although without an appointment it took a little longer. Thank you. More

by smbrown62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was wonderful.
Jan 27, 2025 -

Kia of North Austin responded

We're glad to hear you found our team at Kia of North Austin helpful and professional! We appreciate your patience during the visit without an appointment. Thank you for sharing your experience with us!

January 20, 2025

Great customer service. Clear and timely updates and delivered the service and maintenance requested on time. Thanks, Carlos! More

by LSUAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Jan 20, 2025 -

Kia of North Austin responded

We're delighted to hear that Carlos and the team at Kia of North Austin provided you with excellent service and timely updates. Thank you for sharing your experience!

January 17, 2025

Kevin provided detailed information regarding my services. Amazing customer service. I will be contacting him for further assistance. Thank you ! More

by Shanda Pena
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 17, 2025 -

Kia of North Austin responded

Shanda, we're delighted to hear that Kevin provided you with amazing customer service at Kia of North Austin. Thank you for the kind words and we look forward to assisting you again in the future!

January 11, 2025

The service was amazing. The best we have ever had. Not just our advisor but everyone More

by jeffsideas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Alexander
Jan 13, 2025 -

Kia of North Austin responded

Thank you for your kind words, Jeff! We're so glad to hear that you had an amazing experience with us at Kia of North Austin. We strive to provide exceptional service to every customer, and it’s great to know we achieved that with you. We look forward to serving you again!

January 10, 2025

Brought Car into dealership for recall, was out in 15 minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. More

by billyGoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Kia of North Austin responded

We're delighted to hear that your recall service was quick and efficient at Kia of North Austin! It's great to know you appreciated the Uber ride and clean car. Thanks for sharing your experience with us!

January 05, 2025

Service department was one of the most accommodating locations I’ve experienced. I was able to have working space and snacks while waiting. The staff was super friendly. More

by carlyjfranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service departmwnt
Jan 06, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with the service department at Kia of North Austin! We're delighted to hear that our team made your visit comfortable and accommodating. We appreciate your feedback and look forward to serving you again in the future!

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