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Kia of North Austin

Austin, TX

4.8
1,995 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,995 reviews

August 23, 2024

This is the 2nd time I have been to this dealership for service of my Telluride. I will not go to any other dealership again. I drive 1 1/2 hours to get this dealership because they are the best! More

by Monica Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Kevin in Service. Both have been fabulous to work with.
Aug 23, 2024 -

Kia of North Austin responded

Hi Monica, we're delighted to hear that you trust Kia of North Austin with your Telluride! Thank you for making the drive and sharing such positive feedback. Safe travels until we see you next time!

August 18, 2024

Unbelievable Car Buying Experience! I recently had the absolute pleasure of purchasing a car from Sebastian C at Kia North Austin and I cannot say enough positive things about my exp More

by Htoniraquel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Kia of North Austin responded

Thank you, Toni, for the fantastic review! We're delighted to hear about your exceptional experience with Sebastian and the team at Kia of North Austin. We're glad you found the process enjoyable and efficient. Your kind words about our staff and dealership mean a lot to us. Enjoy your new car, and we look forward to assisting you again in the future! Safe travels!

August 16, 2024

These guys really have the stellar customer service thing down! I cannot say enough great things about Cody and Daniel! Both these guys were so kind. I had a bit of an emergency situation where my seatbelt c More

by Lesli.reimers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Aug 19, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Cody and Daniel provided exceptional service and addressed your seatbelt issue promptly at Kia of North Austin. Your safety is our priority, and we're glad we could help save you some money too. We appreciate the recommendation!

August 16, 2024

They were really nice and kind so that I could purchase a great car! Thank you More

by kimsohyun0905
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Kia of North Austin responded

Thank you for the wonderful review! We’re delighted to hear that you had a positive experience at Kia of North Austin and that you found a great car. We look forward to assisting you again in the future. Safe travels!

August 15, 2024

Very good service, wonderful cars. . The main manager is very good, but he goes between 2 dealerships. Which can make it difficult for you when you need Someone who really knows what is More

by Busterthecrab
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service. Department. Manager.
Aug 15, 2024 -

Kia of North Austin responded

Thank you for the feedback! We're glad to hear you enjoyed our service and cars at Kia of North Austin. We appreciate your understanding regarding the manager's availability, and we're always here to assist whenever needed.

August 12, 2024

I appreciate that at the end of the day I was given excellent customer service and no hustle purchasing. From Nick who asked for a chance and fully delivered to Bailey during finalizing the paperwork, More

by Fpe67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen
Aug 13, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Nick, Bailey, and Helen made your visit to Kia of North Austin so smooth and enjoyable. Enjoy your new car!

August 12, 2024

I went in for a routine oil change and I was met by a service dept. representative immediately! Then I was signed in told I could go to their comfortable waiting area where there was coffee and snacks! I More

by Ronald N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox service advisor.
Aug 13, 2024 -

Kia of North Austin responded

Ronald, we're delighted to hear that your service visit at Kia of North Austin was a great experience! Thank you for sharing the positive feedback and we look forward to serving you again in the future.

August 11, 2024

Sebastian is amazing! Very knowledgeable and to work with! He made it a great experience! More

by kerrz1419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Kia of North Austin responded

Thank you for the wonderful review! We’re thrilled to hear that Sebastian at Kia of North Austin provided such a great experience with his knowledge and service. We appreciate your feedback and look forward to assisting you again in the future!

August 10, 2024

Excellent service and no pressure in car sales. Very fair in their practices with securing your dream car. More

by adiver2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
Aug 12, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're glad to hear that our team at Kia of North Austin provided excellent service and a pressure-free experience. Enjoy your new car!

August 09, 2024

Organized, app to keep you advised, full car review and recommendations, wash and vac really appreciated. More

by tjh0057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 12, 2024 -

Kia of North Austin responded

Thank you for sharing your positive experience! We're glad to hear that our organized service and the app at Kia of North Austin made things convenient for you. We appreciate your feedback and look forward to serving you again!

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