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Kia of North Austin

Austin, TX

4.8
2,017 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,017 reviews

December 18, 2024

Great service from DJ. Very knowledgeable and answered all questions. He was courteous at all times More

by Katsos979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Choe, Levi Durst
Dec 19, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear that DJ provided great service, was knowledgeable, and answered all of your questions courteously. We look forward to assisting you again at Kia of North Austin!

December 18, 2024

Dedicated hard-working sales staff. I was kept well updated during the process. A+ for my customer satisfaction. More

by nonakloecker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Benyo
Dec 18, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin kept you well informed and provided excellent service. We appreciate your support and look forward to serving you again in the future!

December 17, 2024

Great service from the time you walk in until the time you walk out. Your presence is acknowledged as you walk in and a text is sent to you right away so that you are kept on the loop and also if you have More

by rosiehinojosa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Dec 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Kia of North Austin provided such attentive service and amenities. It's great to know you enjoyed the waiting area and complimentary wash too. We appreciate your support!

December 13, 2024

Comprehensive service. I was serviced in a very efficient and effective manner and the staff answered diligently all the questions I had. More

by ariel.rivasmicoud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Dec 13, 2024 -

Kia of North Austin responded

Ariel, we're delighted to hear that our team at Kia of North Austin provided you with efficient and comprehensive service. Thank you for sharing your experience!

December 13, 2024

Daniel the service tech was awesome. He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional! More

by Cjtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!

December 12, 2024

The guys went above and beyond! So fast, friendly and very professional! Definitely will be back and also I recommend this location. More

by Millie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy that checked me in and Daniel that checked me out. They both were very professional, fast and friendly.
Dec 12, 2024 -

Kia of North Austin responded

Millie, we're delighted to hear that our team at Kia of North Austin exceeded your expectations! Thank you for recommending us and we look forward to welcoming you back in the future.

December 12, 2024

The employee are always very pleasant and friendly. The customers are Always kept up to date on the progress of the work being done on their car. More

by Millco44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Dec 13, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin keeps you informed and provides a friendly atmosphere. We appreciate your support!

December 11, 2024

This time, I was able to drop my car off and have it serviced in a very timely manner. More

by Mark Decker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 11, 2024 -

Kia of North Austin responded

Thank you for the 5-star review, Mark! We're glad to hear your service was timely and convenient at Kia of North Austin. We look forward to assisting you again in the future!

December 10, 2024

I cannot say enough good things about Bre’shard at Kia North Austin! From the moment we arrived, he greeted us with the warmest smile and made us feel completely at ease. He was so kind and patient, not j More

by averinoelle44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
Dec 10, 2024 -

Kia of North Austin responded

Thank you so much for your glowing 5-star review! We're thrilled to hear about your exceptional experience with Bre’shard at Kia of North Austin. It's wonderful to know that he made the process enjoyable for you and your family. We truly appreciate your kind words and are so happy that you felt well taken care of. Thank you for choosing us, and we look forward to serving you again in the future!

December 10, 2024

Very responsive to questions. No high pressure tactics. Excellent experience over all. Would recommend to others. More

by TxAire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Kia of North Austin responded

We're delighted to hear about your excellent experience with us at Kia of North Austin! It's great to know our team was responsive and made the process comfortable for you. Thank you for recommending us!

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