Kia of North Austin

Very honest, caring and helpful dealership. No matter who I talked to or when, everyone was eager to help and kind. No matter who I talked to or when, everyone was eager to help and kind. More

always a pleasure visiting getting my car serviced by my local Kia, from the front desk to the technicians, everything is always on point. Thank you for all you do! local Kia, from the front desk to the technicians, everything is always on point. Thank you for all you do! More

I GOT SCREWED by KIA! My experience with Kia up until 2.5 years ago was fairly good. I was taking my car in for regular maintenance and oil changes. I have records to prov My experience with Kia up until 2.5 years ago was fairly good. I was taking my car in for regular maintenance and oil changes. I have records to prove this. In the summer of 2022, I found out that KIA FAILED to put oil in my car at a routine oil change back in FEB of the same year. Suspiciously right after the powertrain warranty ended. (strike one). I had KIA inspect the vehicle and they REPLACED the entire engine with a new one, free of charge, much to my surprise. Fast forward 2.5 years later, and they are telling me my engine requires $4100 worth of work because of RUSTED BROKEN DOWN parts in my NEW engine that is no longer under the 1 year warranty (strike two). I called the service department and asked if it made sense that a brand new engine would have these problems after just 2 years..... DOES it logically make SENSE that we would be where we are today if you gave me a new engine like you said you did back in 2022? His answer, "I've seen it happen..." I can't help but wonder...Do you do this to people all the time??? (strike 3). I'm no car expert but you can see how they've treated me and come to your own conclusions. Now, my family has to scramble to purchase another vehicle. I struck out.... More

Deja was so great and helpful. I will be back again for my service and repairs I will be back again for my service and repairs More

Amazing experience. Helpful sales and clerical staff. Quick, easy, process, suited my every need. Thank you! Helpful sales and clerical staff. Quick, easy, process, suited my every need. Thank you! More

Sydney was great in helping us get into a new vehicle for our family. No complaints! our family. No complaints! More

Sebastian was fantastic! Never pushy, just wanted to find the right car for our needs and trim level we wanted. There's difference between transactional selling and relations Never pushy, just wanted to find the right car for our needs and trim level we wanted. There's difference between transactional selling and relationship selling and he knows the difference. We visited 2 other dealerships after we met with your team, but your dealership had far better service and vehicle knowledge. We would highly recommend Sebastian and your dealership to friends and family! More

Exceptional at connecting with individuals with disabilities and committed to maintaining transparency in outcomes 1 disabilities and committed to maintaining transparency in outcomes 1 More

I would like to see customers be able to give a review score to the engineer, and the review score be open to customers, so that customers have a choice in which engineer they trust, and also so that engi score to the engineer, and the review score be open to customers, so that customers have a choice in which engineer they trust, and also so that engineers can compete with each other to provide quality service. * I am satisfied with Daniel Epstein. I will put my next service to him. More

They have had my trade in and my check for $13, 500 for a month and have yet to close the account at Ally financial services. My credit rating is at risk month and have yet to close the account at Ally financial services. My credit rating is at risk More