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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

December 28, 2023

He had me in and out and under the expected time. And kept me informed while my car was in the back. Everyone very friendly. More

by wilmah321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, service department
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Dec 28, 2023 -

Kia of North Austin responded

We're glad to know that your visit at Kia of North Austin was efficient and informative! Our team always aims for friendly service. Thanks for the positive feedback, we appreciate it!

December 26, 2023

Everyone was all smiles. Positive energy!!! Clean, very welcoming vibes from start to finish. Lovely More

by Mshotpayne2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
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Dec 26, 2023 -

Mshotpayne2 responded

Ivan and Richard, Denise and I hope you guys had a wonderful Christmas. You two made ours the best with our new Kia K5. Ivan we had no idea we were leaving with a new car, but you did. Thank you!! Richard you're one down to earth guy. We loved your energy throughout our final finance step. Thank you as well. Neither of you guys disappointed us...y'all are the best at what you do!!

Dec 26, 2023 -

Kia of North Austin responded

Hi, We appreciate the review! It was a pleasure to work with you here at Kia of North Austin. We hope to see you again in the future.

December 21, 2023

Professional, Knowledgeable, Personable, 10/10 Customer Service. They treat you like your car is the only one they’re working, even though we all know they’re swamped. The communication tools they use keep More

by Coach Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Sean, Ben all 5 stars. No xx, Wills Philyaw, Destinie Smith
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December 21, 2023

Tayler made my experience so simple, easy and fun. I really appreciated all her help and knowledge. More

by mtorres3210
Recommend Dealer
Yes
Employees Worked With
Tayler Snider
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Dec 21, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Kia of North Austin.

December 19, 2023

Tayler made the car buying experience so much more enjoyable. You can really tell she loves what she does and went above and beyond to make sure I got exactly what I wanted in my price range. I never More

by Marisa D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Snider
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Dec 19, 2023 -

Kia of North Austin responded

Marisa, we're delighted to know that Tayler made your car buying experience enjoyable and smooth at Kia of North Austin. We look forward to assisting you again in the future!

December 18, 2023

Destinie was WAY more communicative than any salesperson I've worked with in the past, and she doesn't even make commission off the sale. Love her!!!!!! More

by Jared Clay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
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Dec 19, 2023 -

Kia of North Austin responded

Jared, we're so glad to know that Destinie's communication skills made a positive impact on your experience at Kia of North Austin. Thanks for the love and support!

December 18, 2023

I believe that one thing that sets a good salesperson apart from a great salesperson is follow-through after purchase. I've had questions and have required assistance since I purchased through Kia of Nor More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
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Dec 19, 2023 -

Kia of North Austin responded

We couldn't agree more about the importance of follow-through after purchase. We're glad to know that Destinie has been there for you every step of the way at Kia of North Austin! Thanks for sharing your experience and we'll be sure to pass along your kind words.

December 18, 2023

My experience with Destinie Smith and Kia of North Austin more than exceeded My expectations. They have earned a lifelong customer! More

by yurema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
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Dec 18, 2023 -

Kia of North Austin responded

Yurema, it's fantastic to know that Destinie and our team at Kia of North Austin exceeded your expectations! We're looking forward to serving you for many years. Thanks for choosing us!

December 18, 2023

Kia of North Austin is the place to be for affordable vehicles and friendly staff who really care about getting you your dream vehicle! More

by Dominick Cristian
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
Report | Print
Dec 18, 2023 -

Kia of North Austin responded

Dominick, we're so glad to know you had a great experience at Kia of North Austin! We always aim for affordability and friendly service. Enjoy your dream vehicle!

December 18, 2023

Dude - Destinie is soooo fun to work with. May just be the funniest dealer ever I fear. I'm a forever customer (and that's on period) More

by Imanisimpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
Report | Print
Dec 18, 2023 -

Kia of North Austin responded

Imani, we're over the moon to know that Destinie made your experience at Kia of North Austin a memorable one! We appreciate you choosing us and look forward to serving you in the future.

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