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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

January 09, 2024

The service personnel were courteous, friendly and professional. They answered all questions asked completely. The checkout was fast and friendly also. More

by estelleross4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Jan 10, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with our service team at Kia of North Austin, Estelle! We strive for efficient and friendly customer interactions. Thanks for the great review!

January 08, 2024

Great service, courteous, informative ,use of video to inform customer of options of service , l will return for next service need. More

by maestraamable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 09, 2024 -

Kia of North Austin responded

We're delighted to know you had a great experience with our service team at Kia of North Austin. We appreciate your feedback and look forward to seeing you for your next service visit!

January 07, 2024

Love her! !!! She was so fun to work with and got me a great deal!! More

by Cc44417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Snider
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Jan 08, 2024 -

Kia of North Austin responded

Thanks for taking the time to share your experience regarding your visit to Kia of North Austin! It's great to know you enjoyed working with our team and they were able to get you a great deal! Safe travels in your new car! Come back and see us again whenever we can be of assistance along the way.

January 05, 2024

The dealership exceeded our expectations. We had an awesome experience with the dealership and the sales consultant. More

by elwilkinson1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Kia of North Austin responded

We're proud to know that your experience with Kia of North Austin exceeded expectations! Thanks for taking the time to share your experience. We look forward to serving you again down the road! Safe travels in your new ride!

January 05, 2024

Fantastic service our Service Representative Zack S handled everything for us he was amazing and so informative Thank you More

by fivekidsls5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Schuller Service department
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Jan 05, 2024 -

Kia of North Austin responded

We're so glad to know that Zack provided you with fantastic service at Kia of North Austin! It's great to see your appreciation for his informative approach. Thank you for the review and we hope to serve you again in the future!

January 04, 2024

James and the finance gentleman were amazing to work with. We will definitely recommend you to family and friends. More

by LMGlenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick - finance manager , James Underwood, Destinie Smith
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Jan 04, 2024 -

Kia of North Austin responded

We're delighted to know that James and our finance team made your experience at Kia of North Austin a memorable one. Thanks for the recommendation! We look forward to assisting your family and friends in the future! Come back and see us again whenever we can be of assistance along the way.

January 03, 2024

Always extremely courteous and professional. Purchased my vehicle here and will be returning for my next! More

by FLANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, James Underwood
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Jan 04, 2024 -

Kia of North Austin responded

Congrats on the new car, Flanny! We're delighted to know you had a great experience with us at Kia of North Austin! We look forward to assisting you again when it's time for your next vehicle. Safe travels in your new ride until then!

January 02, 2024

Jerome was very knowledgeable, patient, and helpful! He made the experience so seamless and easy! Definitely recommend him to any and every one! More

by iyanacox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Kia of North Austin responded

We're so glad to know that Jerome provided a seamless and easy experience at Kia of North Austin! Thanks for the recommendation. Come visit our team again soon!

December 31, 2023

Everyone was friendly and helpful. The facility was sparkling clean. Great coffee maker, free water and clean restrooms. The overall facility was great. My salesperson, Hannah Brus More

by merwync
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Snider
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Jan 02, 2024 -

Kia of North Austin responded

We're delighted to know you had a positive experience at Kia of North Austin! It's great that Hannah and Bailey were able to assist you effectively. Thank you for appreciating our facilities as well, we strive to make your visit comfortable.

December 30, 2023

From Will all the way down to the finance guy. My experience was awesome easy and non-confusing. They deserve all five stars. More

by Sandreahughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Report | Print
Jan 02, 2024 -

Kia of North Austin responded

We're delighted to know that you had an awesome experience with our team at Kia of North Austin. Your five-star review means a lot to us, thank you!

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