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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

March 09, 2024

Amazing place, helped me out as fast as they could of course even though the place is busy so i understand. great people to talk to, and very helpful More

by zach
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, Ivan Rodriguez, James Underwood, Dylyun Villarreal, Delane Sheppard
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Mar 11, 2024 -

Kia of North Austin responded

We're glad to know you had a great experience at Kia of North Austin! Our team always strives to provide efficient and friendly service. Thank you for your understanding during busy times, we appreciate it!

March 09, 2024

staff was friendly and courteous. Hannah, our salesperson was amazing! knowledgeable about the vehicle . couldn't ask for a better experience More

by lgrannell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Kia of North Austin responded

Thank you for the shout-out, lgrannell! We're delighted to know Hannah and our team at Kia of North Austin provided you with a top-notch experience. Enjoy your new vehicle!

March 08, 2024

Carlos and Shawn explain things thoroughly and work to help me make decisions regarding service. More

by jpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Carlos
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Mar 08, 2024 -

Kia of North Austin responded

Thank you for the fantastic 5-star review! We're delighted to hear that Carlos and Shawn provided you with thorough explanations and assistance in making service decisions. Our team at Kia of North Austin is committed to delivering excellent customer service. We look forward to serving you again in the future!

March 07, 2024

Was kept informed of progress with maintenance and any new issues. Good rapport with customer. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 07, 2024 -

Kia of North Austin responded

Thank you for sharing your experience at Kia of North Austin. We're glad you were kept informed about maintenance and enjoyed a positive rapport with our team. We appreciate your business and look forward to seeing you back here next time!

March 06, 2024

I did not expect it to happen this quick. Impressive and it was a great experience. Than you More

by Lucedigs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Kia of North Austin responded

Thank you for the fantastic 5-star review! We're thrilled to hear that your experience exceeded expectations and happened so quickly. Your satisfaction is our priority at Kia of North Austin. We look forward to serving you again next time!

March 04, 2024

Superb customer service in the service dept. Carlos and the other employees went above and beyond and did excellent work on my vehicle. Appreciate the professionalism throughout the experience a More

by Brenda S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Areizaga
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Mar 04, 2024 -

Kia of North Austin responded

Brenda, we're delighted to know that Carlos and our team at Kia of North Austin provided you with superb service. We appreciate your kind words about the professionalism and convenience experienced during your visit. Thanks for choosing us!

March 04, 2024

Excellent and knowledgeable Service Representative. Carlos did not hesitate to get my problem resolved. Showed me where my problem started and it was fixed quickly. More

by Mollybrown27
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 04, 2024 -

Kia of North Austin responded

Molly, we're glad to know Carlos was able to help resolve your issue quickly at Kia of North Austin. Thanks for the positive feedback!

March 02, 2024

Clean, staff friendly, professional. First time to visit dealership was a good experience Car ready at reasonable time. More

by Bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Mar 04, 2024 -

Kia of North Austin responded

We're glad to know your first visit to Kia of North Austin was a positive one! Our team always aims for friendly and professional service. Thank you for taking the time to share this review, we appreciate it!

February 29, 2024

The staff in both sales and finance were incredibly helpful and super easy to work with. James specifically made the experience quick and painless. More

by lmaraven1344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick, Jason Thompson, James Underwood
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Feb 29, 2024 -

Kia of North Austin responded

We're happy to hear that our team, especially James, were very helpful and super easy to work with. Thank you for your 5-star review!

February 26, 2024

Very positive experience. Josue was very helpful and very kind. I look forward to picking up my new car. More

by serbcd80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Castejon
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Feb 27, 2024 -

Kia of North Austin responded

We're delighted to know that you had a positive experience with us at Kia of North Austin! Josue and our team are always here to help. We hope you enjoy your new car when it arrives!

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