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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,111 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,111 reviews

September 19, 2024

Service was excellent. Liked the way Carlos A. Took care of me. There was no pressure to do more things then I could afford. Thank you More

by pturner037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Sep 20, 2024 -

Kia of North Austin responded

Thank you for the wonderful review! We're glad Carlos was able to provide excellent service without any pressure. We appreciate your feedback and look forward to serving you again at Kia of North Austin!

Sep 20, 2024 -

pturner037 responded

You are welcome! Thanks again.

Sep 20, 2024 -

Kia of North Austin responded

We're thrilled to hear you had a positive experience with us. If you ever need assistance again, don’t hesitate to reach out. Have a great day!

September 17, 2024

Kia has always been very good at sending me service reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Alexander
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Sep 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.

September 16, 2024

Awesome Servicing Department! So happy with their customer service, so I bought another Kia, This time I got a Sportage and I love it! Hannah in Sales was so awesome, very he More

by Jammsmolt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with both our servicing and sales teams at Kia of North Austin. It’s great to know that Hannah provided excellent service and that you felt comfortable throughout the process. Enjoy your new Sportage, and we look forward to seeing you again!

September 15, 2024

Your staff and service was outstanding today I would recommend your company to my friends More

by nmargain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that our staff and service exceeded your expectations. We appreciate your recommendation and look forward to serving you and your friends in the future!

September 14, 2024

Carlos Areizaga Is very awesome, professional and so accommodating. Give him a promo. Thanks Carlos! More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that Carlos provided you with excellent, professional service. We’ll be sure to pass along your praise. We look forward to serving you again at Kia of North Austin!

September 09, 2024

Good service and got me out very quickly I really appreciate it thank you for good customer care More

by Dexterlredd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Kia of North Austin responded

Dexter, thank you for your feedback! We're glad to hear that you received good service and were helped quickly at Kia of North Austin. We appreciate your recognition of our customer care and look forward to assisting you again in the future!

September 09, 2024

They are very efficient, the purchasing process is fast, simple and clear. Thank you so much More

by Rebeca Bravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dj
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Sep 09, 2024 -

Kia of North Austin responded

Rebeca, thank you for your kind words! We’re thrilled to hear DJ provided excellent service and made the process smooth for you. We appreciate your feedback and look forward to assisting you again at Kia of North Austin!

September 09, 2024

Service Team is excellent! Worked with Carlos and he was very professional and informative in relaying the process steps. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 10, 2024 -

Kia of North Austin responded

MR, thank you for your positive feedback! We're glad to hear that Carlos and our service team at Kia of North Austin provided you with excellent and professional service. We look forward to assisting you again in the future! Safe travels.

September 06, 2024

Shawn and Carlos are great in Service center. We always get the best Service at this location. More

by menacrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
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Sep 06, 2024 -

Kia of North Austin responded

Thank you for your positive feedback! We’re thrilled to hear you always receive great service at Kia of North Austin, and we’ll be sure to pass along your kind words to Shawn and Carlos. Safe travels, and we hope to see you next time!

September 06, 2024

Hannah Brusseau bent over backward to assure a thoroughly professional and courteous experience. James Underwood was very helpful as well. More

by kingsberychuck
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Underwood
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Sep 06, 2024 -

Kia of North Austin responded

Thank you for your positive feedback! We’re thrilled to hear that Hannah and James provided you with a professional and courteous experience at Kia of North Austin. Safe travels, and we hope to see you next time!

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