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Kia of North Austin
Austin, TX
1,997 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,997 reviews
April 20, 2024
Excellent customer service. I would buy another car from this dealership. Dylan and Levi were phenomenal I would buy another car from this dealership. Dylan and Levi were phenomenal More
by bbarlow84
April 18, 2024
Service techs were pleasant and professional. They explained everything upfront. Waiting room was nice and they offered drinks/snacks. Everything was done in a timely manner. They explained everything upfront. Waiting room was nice and they offered drinks/snacks. Everything was done in a timely manner. More
by abszera
Employees Worked With
Daniel Epstein
April 16, 2024
I am on my second new vehcial with kia north Dylan was a grear help grear help More
by zenonalopez12
April 14, 2024
This was my fourth car to purchase from this dealership and every time is amazing. Thank you. and every time is amazing. Thank you. More
by byram.meghan
April 13, 2024
Dealership is clean, well organized, has a friendly staff that works hard to make your experience the best! that works hard to make your experience the best! More
by Jacqueline9g
April 11, 2024
The Kia of North Austin is the best Kia dealership. I drive 2 hours from San Antonio to North Austin because I only trust them with my car. Thank you! I drive 2 hours from San Antonio to North Austin because I only trust them with my car. Thank you! More
by Lisbeth
Employees Worked With
Kevin and the Service team
April 10, 2024
The overall experience was exceptional Plenty of service writers to help customers eliminating wait times. The building is new and remarkably clean and fresh. Windows are available in the large and well fu writers to help customers eliminating wait times. The building is new and remarkably clean and fresh. Windows are available in the large and well furnished waiting room so you can actually see your vehicle being serviced.. My service advisor Zac was able to have a spare key made for my car while I waited at a very reasonable price and the Service Manager Cody greeted me personally. I was in and out in a short period of time and pleasantly surprised they had washed the car also at no charge. I give this Kia dealership 5 Stars as it’s the best experience I have had from a car dealer More
by Dennis
Employees Worked With
Service Advisor
April 10, 2024
I'm driven by customer service. I reached out to Jason to ensure that he was in possession of a car prior to my wife submitting her application online. He confirmed that he did have I reached out to Jason to ensure that he was in possession of a car prior to my wife submitting her application online. He confirmed that he did have the vehicle and I then told my wife to go ahead and submit her application. Later I was informed that he did not have the vehicle in his possession. I drove the 3.5 hour drive to look at alternative and Jason immediately put me with an arrogant young inexperienced salesman that would not budge on any vehicles, despite this issue being the result of Jason. This was a month prior and I have not heard anything. My wife credit score is high, this is because we do not apply for credit often. Too many inquiries impact your score. My wife bought a vehicle the same day in Houston, and yes they had to run her credit again. HORRIBLE CUSTOMER EXPERIENCE More
by gdsas
Employees Worked With
Jason Thompson
