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Kia of North Austin

Austin, TX

4.8
2,044 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,044 reviews

March 07, 2025

Very professional and very knowledgeable. Was very patient with me & my daughter. She was the byer More

by pink3349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We're glad to hear you had a professional and knowledgeable experience at Kia of North Austin. It’s great that they were patient and helped make the process smooth for your daughter as the buyer. We appreciate your feedback and hope she loves her new car!

March 06, 2025

The service team was great in taking care of my vehicle. Another dealership had completed a maintenance request improperly and Kia North Austin corrected the problem. More

by Lesutton115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja and Shawn
Mar 06, 2025 -

Kia of North Austin responded

We're delighted to hear that our service team at Kia of North Austin was able to resolve the issue for you. Thank you for trusting us with your vehicle's care!

March 05, 2025

Kevin Fox made my experience awesome! ! Thank you for excellent customer service. He met my expectations. More

by Montez59Im*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Mar 05, 2025 -

Kia of North Austin responded

We're delighted to hear that Kevin provided you with excellent service at Kia of North Austin! Thank you for sharing your positive experience, and we hope you're enjoying your new vehicle.

March 05, 2025

great employees, great energy, fast service, and people you can trust. thank you for helping More

by alexkk17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos
Mar 06, 2025 -

Kia of North Austin responded

Thank you for the 5-star review, Alex! We're thrilled to hear you had a great experience with our team at Kia of North Austin. We appreciate your trust and look forward to serving you again!

March 01, 2025

Great service and team, excellent communication along the way, very friendly. Will return and recommend to friends. Thanks! More

by teckid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy was great!
Mar 03, 2025 -

Kia of North Austin responded

We're delighted to hear that you had a positive experience with our team at Kia of North Austin! Thank you for your kind words and recommendations. We look forward to welcoming you back in the future!

March 01, 2025

Awesome service department. Reasonable pricing, quick and excellent service. Friendly staff. Complimentary car wash. Highly recommended. More

by Nag M
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Mar 03, 2025 -

Kia of North Austin responded

Thank you for recommending Kia of North Austin! We're delighted to hear that our service department impressed you with quick, excellent service and reasonable pricing. We appreciate your feedback and look forward to serving you again in the future!

March 01, 2025

Here’s a polished version of your review: “Carlos Areizaga was incredibly helpful and a pleasure to work with! He took the time to explain every detail of the process, making it easy to understand a More

by carolina.sampaio79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Mar 01, 2025 -

carolina.sampaio79 responded

“Carlos Areizaga was incredibly helpful and a pleasure to work with! He took the time to explain every detail of the process, making it easy to understand and making me truly appreciate Kia’s services. Thanks to him, my first experience with Kia was outstanding.”

Mar 04, 2025 -

Kia of North Austin responded

Carolina, we're delighted to hear that Carlos made your first experience with Kia of North Austin outstanding! Thank you for sharing such positive feedback about his helpfulness and dedication. Enjoy your new ride!

March 01, 2025

Polite and fast, quick drop off with little fuss service was completed faster than expected More

by Zr11100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein - Service
Mar 04, 2025 -

Kia of North Austin responded

Thank you for the great feedback! We're so glad to hear that your service experience at Kia of North Austin was quick and hassle-free. We always aim to provide efficient and polite service, and we're happy to know we met your expectations. We look forward to assisting you again in the future!

March 01, 2025

Yesterday, February 28th, at 11:30 a. m., my husband and I went to Kia of North Austin , too check out a 2018 Kia Niro. Jerome was nice but vague. Did not present all the information More

by malenaj777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missy
Mar 04, 2025 -

Kia of North Austin responded

Thank you for sharing your experience. We're deeply sorry to hear about the issues you encountered during your visit. This is certainly not the type of experience we aim to provide, and I understand how frustrating and disappointing it must have been for you and your husband. We take all feedback seriously and would appreciate the opportunity to address these concerns directly. Please contact me at benklein@lithia.com so we can look into this matter further and find a resolution. Best regards, Ben Klein General Manager

February 25, 2025

Excelente service, they Works fast. The people on servicié área súper gentile and everthing is clean More

by Jessica Ibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Feb 26, 2025 -

Kia of North Austin responded

Thank you for your feedback! We're glad you had an excellent experience at Kia of North Austin. Our service team appreciates your kind words, and we look forward to assisting you again!

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