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Kia of North Austin

Austin, TX

4.8
1,990 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,990 reviews

December 21, 2024

Fast, friendly, professional, went above and beyond. they make car maintenance easy and worry free More

by tonnia_a
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
December 20, 2024

The KIA North Austin is beyond awesome! I went in to look at one vehicle but my sales agent Ben let me know that he was not comfortable selling me a troubled vehicle. He then showed me a More

by Vikkigo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Kia of North Austin responded

We're delighted to hear that Ben and the Kia of North Austin team provided such a professional experience, guiding you to your new 2017 KIA Sportage! It's wonderful knowing you're happy with your choice. We look forward to welcoming you back when it's time for another vehicle!

December 18, 2024

Very good, prompt and knowledgeable service. The service advisor really did a good job today More

by wessels.george51
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 19, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with Kia of North Austin! We're happy to hear that you received prompt and knowledgeable service, and that the service advisor took great care of you. We look forward to your next visit!

December 18, 2024

Great service from DJ. Very knowledgeable and answered all questions. He was courteous at all times More

by Katsos979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Choe
Dec 19, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear that DJ provided great service, was knowledgeable, and answered all of your questions courteously. We look forward to assisting you again at Kia of North Austin!

December 18, 2024

Dedicated hard-working sales staff. I was kept well updated during the process. A+ for my customer satisfaction. More

by nonakloecker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Benyo
Dec 18, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin kept you well informed and provided excellent service. We appreciate your support and look forward to serving you again in the future!

December 17, 2024

Great service from the time you walk in until the time you walk out. Your presence is acknowledged as you walk in and a text is sent to you right away so that you are kept on the loop and also if you have More

by rosiehinojosa3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Dec 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Kia of North Austin provided such attentive service and amenities. It's great to know you enjoyed the waiting area and complimentary wash too. We appreciate your support!

December 13, 2024

Comprehensive service. I was serviced in a very efficient and effective manner and the staff answered diligently all the questions I had. More

by ariel.rivasmicoud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Dec 13, 2024 -

Kia of North Austin responded

Ariel, we're delighted to hear that our team at Kia of North Austin provided you with efficient and comprehensive service. Thank you for sharing your experience!

December 13, 2024

Daniel the service tech was awesome. He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional! More

by Cjtheriot
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!

December 12, 2024

The guys went above and beyond! So fast, friendly and very professional! Definitely will be back and also I recommend this location. More

by Millie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy that checked me in and Daniel that checked me out. They both were very professional, fast and friendly.
Dec 12, 2024 -

Kia of North Austin responded

Millie, we're delighted to hear that our team at Kia of North Austin exceeded your expectations! Thank you for recommending us and we look forward to welcoming you back in the future.

December 12, 2024

The employee are always very pleasant and friendly. The customers are Always kept up to date on the progress of the work being done on their car. More

by Millco44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Dec 13, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin keeps you informed and provides a friendly atmosphere. We appreciate your support!

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