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Kia of North Austin

Austin, TX

4.8
2,017 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,017 reviews

January 30, 2025

They have had my trade in and my check for $13, 500 for a month and have yet to close the account at Ally financial services. My credit rating is at risk More

by janice.caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bailey Hendrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Idais
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I would like to see customers be able to give a review score to the engineer, and the review score be open to customers, so that customers have a choice in which engineer they trust, and also so that engi More

by Sangyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Jan 31, 2025 -

Kia of North Austin responded

Sangyun, thank you for your feedback and suggestion! We're glad to hear you're satisfied with Daniel Epstein's service at Kia of North Austin. We'll definitely take your idea into consideration as we strive to enhance our customer experience.

January 28, 2025

Hannah is really great. She patiently listened to my feature requirements and helped me find the car that fits them. She was knowledgeable and walked me through the leasing More

by Kroos4265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Kia of North Austin responded

We're delighted to hear that Hannah provided such excellent service at Kia of North Austin! It's great to know she helped you find the perfect car and made the leasing process smooth. Enjoy your new ride!

January 27, 2025

Excellent service appointment with the team at North Austin Kia. I was in and out and they clearly communicated everything that was happening in real time. This service team always goes above and beyond More

by ezrastanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Jan 27, 2025 -

Kia of North Austin responded

Ezra, we're delighted to hear that our service team at Kia of North Austin provided you with an excellent experience. Thank you for your recommendation and support!

January 27, 2025

Deja Was real help with everything , called me too make sure everything was good , and when I got there she made me feel welcomed and making sure too come back next time. More

by Moralesalex349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja
Jan 27, 2025 -

Kia of North Austin responded

We're delighted to hear that Deja made you feel welcome and provided excellent service at Kia of North Austin. We look forward to seeing you again next time!

January 27, 2025

I had the pleasure of working with Ali during my recent purchase, and I couldn’t be more pleased with the level of service I received. From the moment I walked in, he made sure to understand my needs and p More

by alireza543noori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Kia of North Austin responded

Alireza, we're delighted to hear that Ali provided such exceptional service during your visit to Kia of North Austin. It's wonderful knowing he made the process stress-free and tailored it perfectly for you. We look forward to welcoming you back in the future!

January 26, 2025

As always kia of North Austin 183 did a wonderful job as always. Thank you kia of North Austin 183!! More

by Betty Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Jan 27, 2025 -

Kia of North Austin responded

Thank you for your continued trust in Kia of North Austin! We're so happy to hear that you had another great experience with us. We look forward to serving you again!

January 25, 2025

All Team members we dealt with from the moment we walked in the door starting with the "greeter" were excellent, profesional AND gracious! We will be back. Sydney is a fantastic associate!! More

by Victor
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Colwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember them all.
Jan 27, 2025 -

Kia of North Austin responded

Victor, thank you for the wonderful feedback! We're delighted to hear that Sydney and our team at Kia of North Austin made your visit exceptional. We look forward to welcoming you back in the future!

January 25, 2025

Always helpful, professional and friendly. Service is always quick 🙂 although without an appointment it took a little longer. Thank you. More

by smbrown62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was wonderful.
Jan 27, 2025 -

Kia of North Austin responded

We're glad to hear you found our team at Kia of North Austin helpful and professional! We appreciate your patience during the visit without an appointment. Thank you for sharing your experience with us!

January 24, 2025

Staff was friendly and answered all my questions. Everyone did their best to work with me and get me out in a timely manner! Overall a good experience More

by BanesKnightfall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Kia of North Austin responded

We're glad to hear you had a positive experience with our team at Kia of North Austin! It's great that all your questions were answered, and the process was efficient. Thanks for choosing us, and we hope to see you again in the future!

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