
Kia of Lynchburg
Lynchburg, VA

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472 Reviews of Kia of Lynchburg
Repeat Customer Experience When I thought about upgrading my 2014 Kia Soul to a 2020, I didn’t think twice about going back to Lynchburg Kia. First, the service department with When I thought about upgrading my 2014 Kia Soul to a 2020, I didn’t think twice about going back to Lynchburg Kia. First, the service department with Christy Herald at the helm, is “Top Notch”! Second, my salesperson, Dennis Farnsworth made sure to understand what I was looking for in my new Kia and then matched me up with my beautiful yellow Soul Xline. He explained in detail all of the new safety options and benefits. I would highly recommend Dennis - tell him Barbara sent you! More
My opinion Friend.y, helpful, clean, comfortable dealership, easy to work with. Dennis Farnsworth did all he could to to help make us a deal we were comfortabl Friend.y, helpful, clean, comfortable dealership, easy to work with. Dennis Farnsworth did all he could to to help make us a deal we were comfortable with. More
Reliable, friendly Super understanding when I COMPLETELY forgot my Saturday morning appointment. Worked with me to reschedule as soon as possible and completed the oil c Super understanding when I COMPLETELY forgot my Saturday morning appointment. Worked with me to reschedule as soon as possible and completed the oil change ahead of schedule. More
KIA Lynchburg Ecperience People in the Service Department and knowledgeable. Eating area could have more chairs, but certainly adequate if not a lot of customers waiting. Good People in the Service Department and knowledgeable. Eating area could have more chairs, but certainly adequate if not a lot of customers waiting. Good experience. More
long time for scheduled oil change Took longer than I thought even having appt. but I had set the time aside so was okay. Didn't remember names but the service guy was his first day an Took longer than I thought even having appt. but I had set the time aside so was okay. Didn't remember names but the service guy was his first day and was very friendly. More
Excellent Service Always I have brought my KIA here since I bought it. The Service team has always been very professional and accommodating. I have not had a bad experience I have brought my KIA here since I bought it. The Service team has always been very professional and accommodating. I have not had a bad experience at all and will continue to bring my vehicle to this dealership for service. More

Amazing dealership and great slaesman! I had a very amazing experience with Jonathan. From the moment I walked in, he was informative and pleasant to work with. The entire experience went I had a very amazing experience with Jonathan. From the moment I walked in, he was informative and pleasant to work with. The entire experience went quickly and painlessly.. I have already recommend him to others and will continue to do so. Thank you for a wonderful experiemce! More
My experience ! My experience at Kia wasn’t the best but I am very grateful for the help of my sales associate Richetta Reed She knew what she was doing and got the j My experience at Kia wasn’t the best but I am very grateful for the help of my sales associate Richetta Reed She knew what she was doing and got the job done but I do feel this process took extremely longer than it needed to be. Unfortunately, I stood there for hours and I had my 80 year old grandmother and sister in the car for that long. I feel they were so worried about the purchase they forgot that it was an elder in the car for about 5 hours. At the end of the process I really wasn’t excited as I should’ve been because I was so Worried about my grandmother. Another thing is I just went in there literally just to talk, I felt like Ms. Reed was a little too pushy but she had a fun and big personality. She worked with me and I appreciate everything. Process was a bit overwhelming but I’m in love with my 16 Hyundai Sonota. I would recommend anyone to go but make sure you have no one with you and no other plans. Make sure you ask for Richetta Reed because she will get the job done ! Thanks Again Richetta ❤️ More
Great people/ place to work with My over all review was Great with Kia Of Lynchburg and service was Great. Christy Herald of the service department manager has been great with my da My over all review was Great with Kia Of Lynchburg and service was Great. Christy Herald of the service department manager has been great with my daugther . More
Oil Change The oil change on my Kia Forte was fast, quick, and easy. Super friendly and helpful staff that went above and beyond to grant me great service. Will The oil change on my Kia Forte was fast, quick, and easy. Super friendly and helpful staff that went above and beyond to grant me great service. Will absolutely go again. More