Kia of Leesburg

Poor service and communication. It took 3 months to repair a warranty item that should have taken a week or two. Very little communication during that time - we had to continue re It took 3 months to repair a warranty item that should have taken a week or two. Very little communication during that time - we had to continue request updates, many times with no response at all. Garrett near the very end was the only decent communication we received over the 3 months. We used to be big fans of Kia, but now I’d like to a big improvement in service. What is a long warranty worth if you can’t get good service? More

My brother is autistic and the service staff take really good care of him. Thank you! good care of him. Thank you! More

I received ultraextraordinary help and courtesy ………NO EXAGGERATION!!! The only drawback was signing my name and initials hundreds of times. I thought I was on the Missouri battleship, ending WW 2…….. EXAGGERATION!!! The only drawback was signing my name and initials hundreds of times. I thought I was on the Missouri battleship, ending WW 2……..welcomed but time consuming!!!!! More

Great people great experience will recommend them to any Jose was a great sellman my hold family want to come there Jose was a great sellman my hold family want to come there More

Always polite and willing to address your needs. If you service requires more time transportation is arranged to home from the dealership. If your waiting the area is clean, refreshments are provid If you service requires more time transportation is arranged to home from the dealership. If your waiting the area is clean, refreshments are provided and very clean restrooms. Your service advisor keeps you in the loop on your vehicles progress. More

Everyone was so friendly and accommodating. Anthony was a sweetheart. You guys made it happen! Anthony was a sweetheart. You guys made it happen! More

Bought a 2023 soul sales person continually told us this car is under warranty you’re so lucky no other dealership would do this it’s under warranty. Then when we got to the sales desk to sign the paperwork car is under warranty you’re so lucky no other dealership would do this it’s under warranty. Then when we got to the sales desk to sign the paperwork last minute he tells us there’s not very much warranty and you should buy this to cover the computers. We ended up spending 4000 over a budget because of this , did not appreciate last-minute information about the car. More

Even the sales staff care how the service was done on my car. Thanks Laurie. car. Thanks Laurie. More

All were helpful and courteous, especially my sales agent , Donnie Barnes. He was patient , knowledgeable, and very helpful. He and Greg Less made my purchase seamless. I can only hope the service department , Donnie Barnes. He was patient , knowledgeable, and very helpful. He and Greg Less made my purchase seamless. I can only hope the service department is as good as my sales experience. Donnie Barnes made me feel like I am more than just another sale. More

Service was complete and excellent follow thru! It was completed in just about an hour and we had waited so it worked out great! It was completed in just about an hour and we had waited so it worked out great! More