Kia of Leesburg

Brought my Kia for repairs. Had an oil leak and a sensor out. Still have oil leak! My engine was replaced last year with the same problem losing oil. Was leaving for trip in Had an oil leak and a sensor out. Still have oil leak! My engine was replaced last year with the same problem losing oil. Was leaving for trip in the morning now I can’t!!! Please respond!!!! More

Easy to work with and prompt communications. Seem to care about customer opinions and quality of service Seem to care about customer opinions and quality of service More

I got to my app. a bit late they had no problem with that treated me kindly and professionally and kept me informed about the whole process a bit late they had no problem with that treated me kindly and professionally and kept me informed about the whole process More

The staff was friendly knowledgeable and explained things well. They also gave me a shuttle so i didn’t have to sit there all day well. They also gave me a shuttle so i didn’t have to sit there all day More

Everyone was friendly and helpful. Staff is great. Salesman was great. The only thing I would say needs to be reevaluated is the listing disclaimer on line. Instead of putting the Staff is great. Salesman was great. The only thing I would say needs to be reevaluated is the listing disclaimer on line. Instead of putting the additional fees mixed in a large paragraph no one reads just be up front and at that to the sale price on line. More

Kia if Leesburg has a wonderful Service Center. Welcoming, helpful and efficient are some of the words I would use to describe this service center. My Service Advisor, Ryan Raghunauth, was extre Welcoming, helpful and efficient are some of the words I would use to describe this service center. My Service Advisor, Ryan Raghunauth, was extremely helpful. More

i did not have a very good experience with this dealership. I visited this dealership back in March to purchase a Ford Bronco Sport. I drove all the way from Jax, Fl to obtain this vehicle and be dealership. I visited this dealership back in March to purchase a Ford Bronco Sport. I drove all the way from Jax, Fl to obtain this vehicle and because it was my first time purchasing a vehicle I was not aware on how long the process would take. I came to this dealership specifically for the low price that was advertised online for $19K. After literally waiting all day I didn't get seen with the finance director until 30min before closing. By this time we did the walk thru, test drive and inputted my financials but I arrive roughly around 10am and wasn't seen until 830PM. I was exhausted from my drive from Jax, hungry, thirsty, and fidgety from sitting . Upon this transaction I didn't realize they never honored the online sales price as there was no sticker on car when test drove and no posted sales price provide while awaiting the finance director. Needless to say, I was so ready to go I ended up signing the docs before taking a good look at all the disclosures which is my fault. Here the best part I had 14K cash and trading my 2012 jeep liberty. Lets just say by the time I look at the thumb drive to see my actual pricing and fees that I ended up with a 20K loan which makes absolutly no sense. Apparently the Sales Price was jacked up to 27K. The sales rep had to use my phone to pull up the VIN number to find the car so the sales price was clearly listed but I of course didn't ask if that is what they were giving me I just assume they would. As a 1st time car buyer this was a learning experience. As much as I find this unfair, misleading and the fact that I think you took advantage of a woman that had never purchase a car before and very well knew I was going to get it because we talked about the drive and why I was anxious to get this car. After 3 months of driving it the car ended up with a recall, issues with radio and screen no longer worked after several days of resetting I was just so disappointed in not just the car but the fact that I put myself in such a deficit when if they would have honored the online price the bronco would have been paid off within a few months. At this point I felt there was nothing I could do since I signed docs. Therefore I was able to trade that bronco in and got me a brand new truck. Now my issue is I cancelled the warranty on the bronco and have yet to received my refund and this was months ago. I will be also writing CFPB as I don't believe this was handled properly and even if I am wrong I still want others to know More

Very helpful staff. Very good selections of both new and used vehicles on the lot. Very good selections of both new and used vehicles on the lot. More

They are very professional. Very kind and caring. Very polite. Very good at defining the problems with your car and explaining what needs to be done. Very kind and caring. Very polite. Very good at defining the problems with your car and explaining what needs to be done. More

Friendly,clean waiting area with snacks and drinks. Waiting time was less than expected. Always leave with a clean car. Waiting time was less than expected. Always leave with a clean car. More