Kia of Leesburg

I am very happy with the service our service person Alan is great service is timely is great service is timely More

A1 on the service dept. ! I didn’t have a appointment for oil change and they got me right in. ! I didn’t have a appointment for oil change and they got me right in. More

My advisor Alan was helpful very professional. He kept me up dated with what was going on with my car. I will certainly consider purchasing my next vehicle with them. He kept me up dated with what was going on with my car. I will certainly consider purchasing my next vehicle with them. More

Stephen Jones was very friendly and helpful. He answered all our questions and made special arrangements to bring our daughter back to go over the vehicle with her, since this vehicle was her C He answered all our questions and made special arrangements to bring our daughter back to go over the vehicle with her, since this vehicle was her Christmas present. Thank you, Stephen! More

I brought my Kia EV6 GT into service due to ultrasonic sensors not working. This turned out to be due to rodent damage. The repair was completed promptly and at a reasonable price of just about $500. Howe sensors not working. This turned out to be due to rodent damage. The repair was completed promptly and at a reasonable price of just about $500. However, when I dropped my vehicle off, I implored the advisor to make sure that the service department did not detail my vehicle due to it having a matte gray finish. Upon picking up my vehicle, it was clear that the detail department had detailed my vehicle, had applied a polish to it and had scratched the paint all over the body. I have now dropped the vehicle off to have the service center take it to a body shop to assess and attempt to correct the damage that was done 9 days ago with no communication or updates from the service center about timing. If everything gets corrected, I will provide another review to account for that, however at this time I absolutely can not recommend Kia of Leesburg for service, particularly if you have a matte paint finish. More

I hate making appointments thru the phone computer system!! It was extremely difficult and dissatisfying system!! It was extremely difficult and dissatisfying More

2 hour wait past our appointment time for a oil change, was told to come in first thing in the morning next time. was told to come in first thing in the morning next time. More

Too long for just an oil change! Waited 15 minutes after arriving. Need more staff. Waited 15 minutes after arriving. Need more staff. More

Sebastion and Donnie were top notch sales reps and were the reason I purchased 2 2025 Kia vehicles, a Sorrento and a Sportage, both were Prestige models. I came to buy a used 2020 Lincoln I saw on your web the reason I purchased 2 2025 Kia vehicles, a Sorrento and a Sportage, both were Prestige models. I came to buy a used 2020 Lincoln I saw on your website but completely changes our minds after driving the Sorrento. More

Miguel was very personable and professional. He went out of his way to help and make sure our purchase was what we wanted and needed. He went out of his way to help and make sure our purchase was what we wanted and needed. More