Kia of Leesburg

Very slow turnaround time. Service writer that dealt with me was very rude, unprofessional, and was not very well kept either. Will likely not be returning to this Kia and will Service writer that dealt with me was very rude, unprofessional, and was not very well kept either. Will likely not be returning to this Kia and will likely continue going to the one in Orlando where they seem to have things together More

Sales staff were responsive to my requirements. Friendly atmosphere and professional. Follow up with concerns were and are, most helpful. Friendly atmosphere and professional. Follow up with concerns were and are, most helpful. More

Working with this Dealership is a pleasure. Easy to schedule an appointment and great employees. Easy to schedule an appointment and great employees. More

Very professional,service on time,unfortunately the garage left the car 🚗 dripping a little oil so I had to go back to fix the leak garage left the car 🚗 dripping a little oil so I had to go back to fix the leak More

Oil change was completed fairly quickly with no issues. Car was also given a wash off. Car was also given a wash off. More

Very happy with my service. The fellow who helped me was very kind and efficient. Especially happy with the vacuuming and washing they did! The fellow who helped me was very kind and efficient. Especially happy with the vacuuming and washing they did! More

I was very impressed with your new young service individual. He was very kind explained everything and was very helpful. I noticed he was training or talking to a young lady that was helping him and individual. He was very kind explained everything and was very helpful. I noticed he was training or talking to a young lady that was helping him and he was very professional in his mannerisms that I appreciate so much. More

Not every service visit is perfect. Considering the incredible technical advances that have been accomplished in the past few years, the probability of the "devil in the details" coming Considering the incredible technical advances that have been accomplished in the past few years, the probability of the "devil in the details" coming to the surface occasionally is high. But the positive determination of this service center to make it right is over the top. Thank you. More

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Kia Leesburg & Alan Woodyard In July, my family and I faced one of the most terrifying moments of our trip—our vehicle broke down on the expressway just 45 minutes af Woodyard In July, my family and I faced one of the most terrifying moments of our trip—our vehicle broke down on the expressway just 45 minutes after leaving Orlando on our way back to Atlanta. Stranded on the side of the road with my husband and three kids, I was overwhelmed and emotional. We called six different repair shops, and every one of them told us they couldn’t see us for at least a week. Desperate, I found Kia Leesburg online and quickly scheduled an appointment. We arranged a tow through our insurance and took an Uber straight to the dealership. From the moment we arrived, Alan Woodyard in the service department made all the difference. Alan greeted us with genuine empathy and reassured us that we were not in this alone. He offered us snacks and drinks from the waiting area and even had books available to keep our kids occupied. Then he took it a step further—he arranged a shuttle to take us to a nearby mall so our children could eat and enjoy a movie, turning a stressful day into a more manageable one. Throughout the day, Alan kept in contact with us, providing timely updates and checking to make sure we were okay. He worked tirelessly to locate the parts needed and made sure his team got our car repaired that same day so we could safely continue our journey. We were at the dealership the entire day, but not once did we feel like just another transaction. Thanks to Alan and the incredible team at Kia Leesburg, we felt like family. Thank you, Alan, for your kindness, professionalism, and for going the extra mile—literally and figuratively. You turned a frightening situation into one full of compassion and care. We will never forget your support! More

My car was held for 4 days, and not all repairs Inc the service recall were finished as pre scheduled. I was called on day of pick up and told the car was completed, Inc recall. When I arrived I was told i service recall were finished as pre scheduled. I was called on day of pick up and told the car was completed, Inc recall. When I arrived I was told it was actually not complete and i could ‘simply take the car to another dealership’. I live an hour away. I was not in a rush to collect the vehicle and I told them that. Makes no sense. It also took 6 hours on day of drop off to be provided a rental car. Poor communication and customer service standards. The sales team had also promised us a level 2 charger on purchase, we received a level 1. We only realised this when we used the charger as there were no identifiable names/numbers on the charger. Very disappointed. More