Kia of Everett - Service Center

They are always helpful and friendly at this dealership, plus there are snacks. Thank you! plus there are snacks. Thank you! More

Everything went well and Nadia was helpful and friendly. I waited in the dealership and they allowed me to keep my dog w/ me. I waited in the dealership and they allowed me to keep my dog w/ me. More

Morgan was helpful and very personable. He kept me informed with everything that was going on with my car. He kept me informed with everything that was going on with my car. More

Morgan was really nice and helpful and they washed and vacuumed my car will highly recommend. vacuumed my car will highly recommend. More

Great dealership for vehicle maintenance, will be going back and using them again in the future. back and using them again in the future. More

Yet again another demand for praise from this app. I sense a glitch in the matrix. Comfy waiting area with free snacks. I sense a glitch in the matrix. Comfy waiting area with free snacks. More

They were fast, friendly and helpful. They were proactive in giving me information about what will need to be looked at next time. I had a great experience. They were proactive in giving me information about what will need to be looked at next time. I had a great experience. More

Everyone is super friendly and helpful. I highly recommend this dealership for all new Kia vehicles. I highly recommend this dealership for all new Kia vehicles. More

Great service from great people who took care of my Telluride in most expedite manner! Telluride in most expedite manner! More

Our concern had to be escalated from the Service Advisor (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point of view. This was the VERY FIRST TIME we receive that kind of customer service from a Manager. If the Manager, who is supposed to be the person in charge to deescalate a situation, reacts that way, that makes me think the staff don’t really care about their customers. This was extremely disappointing. More