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Kia of Everett - Service Center

Everett, WA

4.7
881 Reviews

881 Reviews of Kia of Everett - Service Center

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August 14, 2024

I would recommend them to all my friends! Buying my car was zero hassle. I felt we got an honest and fair deal. We were in and out very quickly. And all of my after sale questions were handle More

by amistevens814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Rios Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

They were very prompt. I was kept updated on the status of the vehicle service. More

by deborahfiscus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Prompt and knowledgeable. Morgan was there when I got there and he helped every step. Much appreciated! More

by lacowa
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Fantastic visit! Easy check in very pleasant and polite. Service was done quicker and at a lower cost than quoted! Very happy with this visit! More

by smilingdave37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

I was told my car would be finished in 2. 5 hours. At 3 hours the service advisor told me it was done and I should have it short. I waited another 30 minutes and went to inquire about my car. More

by laurabk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Roth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Kia of Everett responded

We are very sorry that your service appointment took as long as it did. we will always strive to make our customers' expectations ours 100% of the time. if you get a free minute, please give me a call so that I can better understand your situation and hopefully make some changes so that we can exceed you and all our customer's needs. Thank you for your business. Erik Butler/GM Kia of Everett 360-507-9495 (cell)

August 14, 2024

Service was excellent. Friendly service techs and there was an air of willingness to help. First time visiting after purchasing my new KIA. Thanks for a good experience. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

I hate waiting. Your staff and dealership accommodations make waiting for the service to be completed pleasant. My service advisor Nadia was exceptionally freindly, More

by jrfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Excellent service. Especially appreciated the service department keeping me updated on the progress of the repairs. More

by tsparker51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Nick has always been very helpful in the last few times I have been in. And has always gone out of his way to help with a rental car because I need a certain car for my husbands disablity. He is great to wor More

by jtickle98296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howe
August 09, 2024

It was my first service since I bought the Sorento back in November of 2024 so I was not sure what I should do when I get to the service center. Nadia took great care of me. A nice surprise is that Nadia t More

by weipingrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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