Kia of Everett

They were very nice to my daughter and explained everything to her -since this was her first time get a oil change by herself everything to her -since this was her first time get a oil change by herself More

Very helpful with info. Whoever made the appt told me it would be only 2 hours was not aware of the maintenance of an EV. I had the tires rotated, windshield wipers replac Whoever made the appt told me it would be only 2 hours was not aware of the maintenance of an EV. I had the tires rotated, windshield wipers replace and the washer fluid added. However, not the service tech's fault, I had to make a second appt to have all the fluids tested/changed as it would take too many hours at the late time my appt was for. More

Drive in to lot was good clean. The inventory was set up so all inventory could be easily seen. In my case the dealership had a very specific hard to find Mercedes Benz, that we pur The inventory was set up so all inventory could be easily seen. In my case the dealership had a very specific hard to find Mercedes Benz, that we purchased. I was approached by a member of the sales staff very professionally and he made me feel comfortable from the start. Kyler Hockaday, took me through the process and made it simple and easy and yes, fun. More

Everyone and I mean everyone is so nice. They have great friendly eye contact very helpful wonderful They have great friendly eye contact very helpful wonderful More

Always does a good job. Good service by phone and in person. There are a lot better at service than this questionnaire is. It’s repetitive and not user-friendly. Good service by phone and in person. There are a lot better at service than this questionnaire is. It’s repetitive and not user-friendly. More

Israel Jimenez and Karina are amazing and helpful caring people. They have always went above and beyond to help me, but your service department is terrible and I regret buying the vehicle. And I wish I woul people. They have always went above and beyond to help me, but your service department is terrible and I regret buying the vehicle. And I wish I would never have to go back there and service my car but now my warranty ties me to Kia. In the future I will be going to a different Kia to get my car serviced. They are not thorough when checking the vehicle and not helpful when it comes to considering people schedules and need to have a vehicle. They gave me back a car that was not properly fixed and unsafe. And they are now making me wait two weeks to bring it back to hopefully be properly fixed. I no longer trust their work or anything they say. More

They were friendly, Nadia was polite and professional, took care of my needs, called me and let me know when my car was ready, my car was ready when it was supposed to be done. Happy with the service prov took care of my needs, called me and let me know when my car was ready, my car was ready when it was supposed to be done. Happy with the service provided More

They were out of famous Amos cookies, but other than that everything was fabulous! And the appointment took less time than expected. everything was fabulous! And the appointment took less time than expected. More

My wife was very pleased with the whole experience. We will be back for our next visit. We will be back for our next visit. More

Nadia was friendly and communicated the time and expectations for the visit well. She was thorough in reviewing the work (which was completed on time) expectations for the visit well. She was thorough in reviewing the work (which was completed on time) More