456 Reviews of Kia of Carson - Service Center
Christina has been working with us for over 2 years with the various issues my car has experienced. She has been nothing short of amazing in making sure we are always taken care of. She always calls to upda the various issues my car has experienced. She has been nothing short of amazing in making sure we are always taken care of. She always calls to update us on the car- provides timely responses and goes above and beyond for us. Our car has had to be kept by the dealer for sometimes montjs at a time and Christina always made sure to keep us in the loop. We no longer live in the area but continue to work with Christina because of her excellent customer service, More
Great Customer Service upon arrival. Need to fix the car wash station. Spend to much money foe my car to leave dirty. Need to fix the car wash station. Spend to much money foe my car to leave dirty. More
Marisol was very helpful and made my car repair service calming. Her customer service skills were great. calming. Her customer service skills were great. More
She was very helpful and extremely kind! She kept me updated with my car and made the entire experience easy! She kept me updated with my car and made the entire experience easy! More
If I could give Davonna 1,000,000 stars, I would! Generally when I go to this dealership for routine maintenance visits (I’ve never had anything major that needed urgent repair), the service advisors Generally when I go to this dealership for routine maintenance visits (I’ve never had anything major that needed urgent repair), the service advisors pile on extra unnecessary services onto my initial quote, often totaling well over $1,000 and I always have to question everything on the quote. Davonna was honest and never tried to nickel and dime me for anything extra or unnecessary. It was so refreshing! Davonna’s positive attitude and great sense of humor was wonderful! She has a contagious positive energy, so it was no-brainer to trust her with my car! Amazing communication and the most amazing customer service I’ve ever had at this dealership. Thanks Davonna! More
Angel was very personal, patient, and helpful as always. Makes me appreciate my business with kia of carson. I’ll be sure to come back and share my wonderful experience with friends and family. Makes me appreciate my business with kia of carson. I’ll be sure to come back and share my wonderful experience with friends and family. More
Ms. Diaz was very kind, attentive & explanatory when it came to my vehicle’s troubles. She even followed up with me a few days after my vehicles repairs. Thank you Alexis, I’ll see you in 6 months. came to my vehicle’s troubles. She even followed up with me a few days after my vehicles repairs. Thank you Alexis, I’ll see you in 6 months. More
Watch out for this dealership,, they get customers on there warranties,, probably just gas pump goes out and they try to say it’s your fault cuz you put contaminated gas for u could pay for it,, there g there warranties,, probably just gas pump goes out and they try to say it’s your fault cuz you put contaminated gas for u could pay for it,, there going to get a major law sue for false service,, they got it all together with there corporate,,, I’m sorry but gas pumps don’t go out on contaminated gas ,, pump is made to pump gas forward to motor,, we where happy with this Kia until this happened,,, so disappointing,, specially it a big dealership ,, look in to it in Google this kia Carson and a lot the same issues with gas ,, I tried ,, like they all got in the same plan to charge there own customers ,, no more Kia for us,, More
I took my k5 for service and like got me in and out. Was very professional Was very professional More
Vanessa was amazing! Very helpful service advisor. Will be asking for her again. Thanks Vanessa! Very helpful service advisor. Will be asking for her again. Thanks Vanessa! More