Kia of Carson - Service Center

Carpros Kia of Carson, California RUN do NOT Walk..The WORSE Car Service in History. I am so tired of their excuses...noone calls you back. They talk over you. Check out my yelp review RUN do NOT Walk..The WORSE Car Service in History. I am so tired of their excuses...noone calls you back. They talk over you. Check out my yelp review..RUN RUN...Do Not buy a car or service your car here. This is my second lease from them. First one was smooth sailing..my current lease has been nothing but a nightmare fro start to now. T More

AMAZING FIRST TIME COMING TO KIA SERVICE DEPARTMENT, I WAS GREETED BY YURI SANCHEZ, WHO MADE ME FEEL AT HOME, FROM OFFERING, THE SHUTTLE SERVICE, TO FRESH FIRST TIME COMING TO KIA SERVICE DEPARTMENT, I WAS GREETED BY YURI SANCHEZ, WHO MADE ME FEEL AT HOME, FROM OFFERING, THE SHUTTLE SERVICE, TO FRESH COFFEE AND DONUTS. SHE ANSWERED ALL OF MY QUESTIONS VERY PROFESSIONAL AND ALWAYS HAD A SMILE ON HER FACE YURI I THANK YOU FOR AN AMAZING EXPERIENCE,🤗 I WILL BE BACK More

Very positive. I just want to say that I was lucky that day I came to look for a car and met Shawn James. He is a great person and really helpful with what I need. I just want to say that I was lucky that day I came to look for a car and met Shawn James. He is a great person and really helpful with what I need. More

Scam artists A month ago I took my 2013 Optima in for service and to have the parking lights fixed. The parking lights were out on both sides. After having my ca A month ago I took my 2013 Optima in for service and to have the parking lights fixed. The parking lights were out on both sides. After having my car for two days, the parking lights were still out. After having 2 different service department employees also check to verify that the lights were infact still inoperable...the mechanic changed the bulbs. One month later I am in the service depatment again...the right side headlight is out...according to KIA I was in a car accident or something....I had someone else work on the car....and of course my extended warranty covers nothing....KIA of Carson will rip you off if you let them More

Longest oil change of my life Not many good things to say. I had an 8:30 AM appointment this morning. I arrived at 8:15 AM and had to wait in my car for 30 mins. They finally took Not many good things to say. I had an 8:30 AM appointment this morning. I arrived at 8:15 AM and had to wait in my car for 30 mins. They finally took my car at 8:45 AM and they've been changing the oil for an hour and 15 mins now. The service advisor checked with me to see if I wanted a car wash. I declined. Not sure what the hold up is. Most places can do an oil and filter change in 30-45 mins. More

worst service dept ever and dishonest sales dept your car would be best service else where they ruined my car.I had no problems with my car until after they service it . I gave them four chances to f your car would be best service else where they ruined my car.I had no problems with my car until after they service it . I gave them four chances to fix their problem they created but have had nothing but problems with my car since.this is a dishonest dealership and the worst service dept. that I have ever let work on car the only good thing I can say about this dealership is yuri in the service dept she try her best thank you Yuri sorry it didnt work out More

Bad.. pretty bad Lack of effective customer service, guarantee is a Joke you pay for premium coverage and just receive basic oil and filter change. Every time that the Lack of effective customer service, guarantee is a Joke you pay for premium coverage and just receive basic oil and filter change. Every time that they perform a maintenance to my car have another scratch and nobody take the responsibility. I suppose to receive a free cost rent car for maintenance over one day but I have to pay additional to the rent car. More