Kia of Carson - Service Center

Car Pros Kia, 22020 Recreation Rd, Carson, Ca 90745 I came in for routine car servicing on 5/11/18.. Cristina Bernitez in the Service Department assisted me. Cristina Bernitez is extremely knowledgeab I came in for routine car servicing on 5/11/18.. Cristina Bernitez in the Service Department assisted me. Cristina Bernitez is extremely knowledgeable, she communicates well and is always polite. She has the necessary skills and know how for making customers feel special. She should train all workers there to be just like her. She goes beyond the call of duty to assure all customer needs have been met. She kept me abreast of the status and wait time of my vehicle. It was ready as promised. She asked if needed transportation, but I declined and stayed in customer lounge. She informed me of the complimentary coffee and donuts available as well as wireless internet access. I am a senior citizen and it has been a pleasure being assisted by Cristina Bernitez. She never once made me feel as if I am being rushed. She answered all of my questions and did not get agitated with me for asking any questions. She is very patient with customers and that means a lot, especially to a senior citizen. When you have someone with Cristina's knowledge and personality you will get loyal customers who will return repeatedly. More

Excellent Service Love the staff and service. Yuri was great , very courtesy, knowledge and professional. That is why I am keep coming back to her and CarPro Kia Love the staff and service. Yuri was great , very courtesy, knowledge and professional. That is why I am keep coming back to her and CarPro Kia More

Fast easy friendly great service. Loved it, fast friendly and easy service. Great place to get your service done. Good coffee no food but no complaints. Will be coming back. Loved it, fast friendly and easy service. Great place to get your service done. Good coffee no food but no complaints. Will be coming back. More

Great Service All of my questions were answered by Jose. The service was very fast especially on a Saturday. Everything that was done to my car was explained and All of my questions were answered by Jose. The service was very fast especially on a Saturday. Everything that was done to my car was explained and very clear. More

Good job Went in for a Service check of my leased 2016 Sorrento,had very quick service.Told wait would be and hour,out in 20 minutes? Went in for a Service check of my leased 2016 Sorrento,had very quick service.Told wait would be and hour,out in 20 minutes? More

Quick and great Ive been visiting Kia Carson for over 2 yrs now, Luis always makes sure my car & myself are well taken care of. Keep up the great service Ive been visiting Kia Carson for over 2 yrs now, Luis always makes sure my car & myself are well taken care of. Keep up the great service More

Joseph is great Joseph is always fair and honest, he does not try to 'sell' service that is not needed. I really appreciate his straight forward aporoach. Highly recc Joseph is always fair and honest, he does not try to 'sell' service that is not needed. I really appreciate his straight forward aporoach. Highly reccoment! More

Personalized Treatment Joseph DiThomas's personal approach. I really appreciated his customer service skills. Aside from my service needs, which was approached professionall Joseph DiThomas's personal approach. I really appreciated his customer service skills. Aside from my service needs, which was approached professionally, our conversations were about life and family. I will be returning because of Joseph! More

Kia of Carson Service Review I had my car serviced as a walk in. The wait wasn't bad at all. Coffee and donughts available every day. Restrooms very clean as well as waiting room I had my car serviced as a walk in. The wait wasn't bad at all. Coffee and donughts available every day. Restrooms very clean as well as waiting room. Phone charging stations available. Eddie was our service associate and was very courteous and thourgh in explaining what wad going on with my car. More

Great experience Did it faster than usual was very nice to not be pushed and taken advantage of .. understanding my financial situation and makin. Sure I still was tak Did it faster than usual was very nice to not be pushed and taken advantage of .. understanding my financial situation and makin. Sure I still was taken care of More