Kia of Carson - Service Center

Fast & Pleasant Shawn was extremely nice, informative & prompt! He’s great with people & with kids. He is definitely an asset to Car Pros KIA. Thank you Shawn! Shawn was extremely nice, informative & prompt! He’s great with people & with kids. He is definitely an asset to Car Pros KIA. Thank you Shawn! More

awsome Brought in my car due to the check engine light being on and Nate took car of me! luckily my car was still under warranty and everything was taken ca Brought in my car due to the check engine light being on and Nate took car of me! luckily my car was still under warranty and everything was taken care of! More

Did my first service for my 2018 Soul. I was attended very quickly, the personal at kia car pros were very friendly, efficient, and amicable. I went to this kia because this kia is closest I was attended very quickly, the personal at kia car pros were very friendly, efficient, and amicable. I went to this kia because this kia is closest to me and I don’t regret coming here. More

Excelent Service I love going to this dealership because I always get treated like if I was family. Having the shuttle take places so I don’t wait in the dealership is I love going to this dealership because I always get treated like if I was family. Having the shuttle take places so I don’t wait in the dealership is also a plus. More

Enjoyable Customer Service I took in my Kia for service on a Sunday morning and left with a fully serviced, washed car within less than 2 hours. Not to mention, the staff was f I took in my Kia for service on a Sunday morning and left with a fully serviced, washed car within less than 2 hours. Not to mention, the staff was friendly and affable. The staff make a dreaded trip to get your car serviced, and enjoyable one. THANK YOU Car Pros KIA! More

comdortable Cesar made me fill very comfortable ,I like the way he was with me. Cesar was very knowable about my about my vehicle and what I needed. Cesar made me fill very comfortable ,I like the way he was with me. Cesar was very knowable about my about my vehicle and what I needed. More

15,000 mi checkup After placing three separate calls and leaving messages with the service department, I was very disappointed that I did not hear back from anyone con After placing three separate calls and leaving messages with the service department, I was very disappointed that I did not hear back from anyone concerning the service reminders that kept coming up on my car computer. On Sunday I called Kia one more time and was able to get in touch with Shawn in the service department. He was great because he went through all of the needed service within the 15,000 mile check up that my car should get along with the pricing and suggested that I come in the next day. I met with Shawn on Monday, February 19, and he again went over the service to be done, the pricing and the time frame within which I could pick up the car. He made it very easy for me. More

Your service department is top notch. Yuri, my service representative, has been informative, courteous and a pleasure to work with. She has answered all of my dumb questions. She has taken Yuri, my service representative, has been informative, courteous and a pleasure to work with. She has answered all of my dumb questions. She has taken the initiative to inform me of future manufacturer recommended service. She has described what each service would entail and why it was recommended. A sign of a true professional! Yuri has demonstrated to me an expert level knowledge of my 2015 Kia Optima. More

Good Experience Jose Luna was my service representative and he was very friendly, very courteous, very knowledgeable and very helpful. I look forward to working with Jose Luna was my service representative and he was very friendly, very courteous, very knowledgeable and very helpful. I look forward to working with Jose again. More

Helpful Staff is always helpful. Although the wait is a little long for me 2+ hrs even when I have an appointment. But convient to me. Staff is always helpful. Although the wait is a little long for me 2+ hrs even when I have an appointment. But convient to me. More