Kia of Carson - Service Center

Quick and easy. Love your service the women out front are the best Cristina is a huge asset for your company. I know you've made some changes but its a still a good p Love your service the women out front are the best Cristina is a huge asset for your company. I know you've made some changes but its a still a good place to come back to sad to hear Leslie is no longer there you lost a huge part there but Cristina has made it smooth enough for us to return thats for sure. More

My Kia Service Experience My service advisor was Eric Espinosa, I actually met him first on the phone, he returned a call I made to service dept inquiring about service financi My service advisor was Eric Espinosa, I actually met him first on the phone, he returned a call I made to service dept inquiring about service financing. Eric explained the process and invited me to come in and complete the Wells Fargo application , I came in later that day and he walked me thru the process patiently..I got approval same day. Eric met me @ Kia @ 7:00 AM and started the intake process , he arranged for a loaner , which I appreciated. Eric kept me updated on the work process and my car was ready when promised, all clean and polished, like new. I will always deal directly with Eric, he’s smart, professional, honest, and very respectful. More

Trust and Appreciation for Quality Service Assistant Service Manager Joseph Dithomas Jr did a fantastic job of making sure my problems were fixed and costs kept down. My headlight went bonkers Assistant Service Manager Joseph Dithomas Jr did a fantastic job of making sure my problems were fixed and costs kept down. My headlight went bonkers at 62,000 miles - just past my 60k mile warranty. Joseph volunteered my case up to the manufacturer and ensured the $1000 replacement part would not be charged to me. Call me grateful. More

Luis service advisor Luis is so awesome, he made sure my car is getting the proper service; sending me home driving my car with a peace of mind. Luis is so awesome, he made sure my car is getting the proper service; sending me home driving my car with a peace of mind. More

The best The service was fast and easy, I loved how they gave us coffee and donuts. I really likes how fast they worked on my car... The service was fast and easy, I loved how they gave us coffee and donuts. I really likes how fast they worked on my car... More

Excellent Service I was so impressed by my recent visit to the Service Department at Car Pros Kia of Carson. My service manager, Henry was so kind, helpful, and attent I was so impressed by my recent visit to the Service Department at Car Pros Kia of Carson. My service manager, Henry was so kind, helpful, and attentive. I also felt very welcomed by the entire staff as I waited for my vehicle to be serviced. And my wait time was very reasonable! I felt good throughout the entire experience. I was highly satisfied. I highly recommend having your Kia vehicle serviced at this dealership. -Lena :) More

Car Pros Kia, 22020 Recreation Rd, Carson, Ca 90745 I came in for routine car servicing on 5/11/18.. Cristina Bernitez in the Service Department assisted me. Cristina Bernitez is extremely knowledgeab I came in for routine car servicing on 5/11/18.. Cristina Bernitez in the Service Department assisted me. Cristina Bernitez is extremely knowledgeable, she communicates well and is always polite. She has the necessary skills and know how for making customers feel special. She should train all workers there to be just like her. She goes beyond the call of duty to assure all customer needs have been met. She kept me abreast of the status and wait time of my vehicle. It was ready as promised. She asked if needed transportation, but I declined and stayed in customer lounge. She informed me of the complimentary coffee and donuts available as well as wireless internet access. I am a senior citizen and it has been a pleasure being assisted by Cristina Bernitez. She never once made me feel as if I am being rushed. She answered all of my questions and did not get agitated with me for asking any questions. She is very patient with customers and that means a lot, especially to a senior citizen. When you have someone with Cristina's knowledge and personality you will get loyal customers who will return repeatedly. More

Excellent Service Love the staff and service. Yuri was great , very courtesy, knowledge and professional. That is why I am keep coming back to her and CarPro Kia Love the staff and service. Yuri was great , very courtesy, knowledge and professional. That is why I am keep coming back to her and CarPro Kia More

Fast easy friendly great service. Loved it, fast friendly and easy service. Great place to get your service done. Good coffee no food but no complaints. Will be coming back. Loved it, fast friendly and easy service. Great place to get your service done. Good coffee no food but no complaints. Will be coming back. More

Great Service All of my questions were answered by Jose. The service was very fast especially on a Saturday. Everything that was done to my car was explained and All of my questions were answered by Jose. The service was very fast especially on a Saturday. Everything that was done to my car was explained and very clear. More