Kia of Carson - Service Center

Yuri is the best! I refuse to get my car serviced if I can't get an appointment with Yuri! She's the best! She's amazing and super friendly! She's an example of what co I refuse to get my car serviced if I can't get an appointment with Yuri! She's the best! She's amazing and super friendly! She's an example of what costumer service should always be! More

Yuri kind, warm, smile Yuri greets you with a smile, listens and a warm professional. She treats you like a family member her kindness is felt instantly. I will always reque Yuri greets you with a smile, listens and a warm professional. She treats you like a family member her kindness is felt instantly. I will always request Yuri because I was completely satisfied. More

Service My service writer Nelson was fast and very polite. My car was done in a timely manner. Wasn't happy about the car wash being down, but what are you My service writer Nelson was fast and very polite. My car was done in a timely manner. Wasn't happy about the car wash being down, but what are you going to do... More

Professional setvice rep I’ve been coming to Kia for over a decade now. In that span of time my service rep Yuri Sanchez has been excellent. She is a truly honest professional I’ve been coming to Kia for over a decade now. In that span of time my service rep Yuri Sanchez has been excellent. She is a truly honest professional that explains all the work that needs to be done. She does not try to push unnecessary maintenance like other places try to do. I am truly blessed to have Yuri as my rep as i never feel like i was ‘ripped off’ when i leave Kia. As long as Yuri is employeed at Kia my next car will definitely be another Kia! More

Thumbs Up for Kia Carson This was my first visit to the Service Dept. at Kia Carson since I recently bought an Optima there. Isaac was amazing! Excellent experience--and I am This was my first visit to the Service Dept. at Kia Carson since I recently bought an Optima there. Isaac was amazing! Excellent experience--and I am fussy about service. Thanks, Isaac and Kia--Well Done! More

Professional and speedy service The service I received was professional. Shawn was very friendly and informative about future services I would need. I slso received a complimentary c The service I received was professional. Shawn was very friendly and informative about future services I would need. I slso received a complimentary car was and was in and out in a timely manner. Great service. More

Oil change I went to get an oil change. Was seen immediately very helpful very friendly service was done fast and right. I really appreciate the friendly service I went to get an oil change. Was seen immediately very helpful very friendly service was done fast and right. I really appreciate the friendly service, I will be coming back More

Quick and easy. Love your service the women out front are the best Cristina is a huge asset for your company. I know you've made some changes but its a still a good p Love your service the women out front are the best Cristina is a huge asset for your company. I know you've made some changes but its a still a good place to come back to sad to hear Leslie is no longer there you lost a huge part there but Cristina has made it smooth enough for us to return thats for sure. More

My Kia Service Experience My service advisor was Eric Espinosa, I actually met him first on the phone, he returned a call I made to service dept inquiring about service financi My service advisor was Eric Espinosa, I actually met him first on the phone, he returned a call I made to service dept inquiring about service financing. Eric explained the process and invited me to come in and complete the Wells Fargo application , I came in later that day and he walked me thru the process patiently..I got approval same day. Eric met me @ Kia @ 7:00 AM and started the intake process , he arranged for a loaner , which I appreciated. Eric kept me updated on the work process and my car was ready when promised, all clean and polished, like new. I will always deal directly with Eric, he’s smart, professional, honest, and very respectful. More

Trust and Appreciation for Quality Service Assistant Service Manager Joseph Dithomas Jr did a fantastic job of making sure my problems were fixed and costs kept down. My headlight went bonkers Assistant Service Manager Joseph Dithomas Jr did a fantastic job of making sure my problems were fixed and costs kept down. My headlight went bonkers at 62,000 miles - just past my 60k mile warranty. Joseph volunteered my case up to the manufacturer and ensured the $1000 replacement part would not be charged to me. Call me grateful. More