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Kia of Carson - Service Center

Carson, CA

4.8
433 Reviews

433 Reviews of Kia of Carson - Service Center

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October 06, 2020

I came in for an oil change, left out with a new car. I really want to thank Davonna for her fast but excellent service. Davonna made buying a car fun again. Very professional, and very down to earth, and More

by toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVONNA SUTTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Espinoza
July 03, 2020

Alberto helped me find my first car and walked me through the whole process!! He was very kind and very helpful! Whenever I had a question he was more than happy to answer my questions! I ended up buying the More

by Diana
Recommend Dealer
Yes
Employees Worked With
ALBERTO STAGG
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2020

DO NOT GO TO THIS DEALERSHIP FOR SERVICE HELP. Not only is the customer service atrocious, the service is sub par. I end up bringing my car in 3-4 times per manufacture issue. I've tried callin More

by KIACARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy, LInda, Rental car women manager and her assistant. , Eric Espinoza
December 09, 2019

Horrible Customer Service I dropped off my car Friday because I had a coolant leak. Later in the day I received a call from my service adviser Yuri stating that the problem wa More

by cejasantos9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yuri
October 15, 2019

No pressure, great customer service, great deal. This is my second car from Kia of Carson and both time they the process easy. Great customer service and very understanding. Will return soon. More

by Jcastillo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KABIR SHEIKH
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2019

PLEASEEE READDDD!!!!!!!! Went to pick up my car after having 3 recalls and my car was DAMAGED! It scratches all along the back door of my rear passenger side! I went back and More

by Lily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
DI THOMAS- RUDE, UNPROFESSIONAL AND UNETHICAL
April 13, 2019

Service department I have 3 Kias in the family, bought over 3 years, when this was Car Pros Kia. I did that since they always took care of me. Since Trophy took More

by misterbungle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Di Thomas
September 12, 2018

Great Service Rep Yuri is my service rep. She is very honest, thorough, and really cares about taking care of your car. She is the very reason I put Kia high on my list More

by Average customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Sanchez
August 18, 2018

Excellent professionalism from my service Mgr Yuri Yuri made sure that my front end squeaking problem was completely taken care of. She has been my service Mgr for the past 6 years.My service experienc More

by Rjriley424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri took complete control of making sure my problems with the vehicle were resolved!
August 16, 2018

Customer service that excels! Yuri always goes above and beyond to accommodate and provides 10+ customer service. I've been a customer for over 10 years and she is the reason I lov More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Sanchez
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