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Kia of Carson - Service Center

Carson, CA

4.8
493 Reviews

493 Reviews of Kia of Carson - Service Center

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December 22, 2022

I came in for my Regular Service, Joseph Hernandez checked me in and he was Efficient from beginning to end, he explained everything that needed to be performed. Will Definitely Return More

by ANTHONY2SILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH HERNANDEZ
December 21, 2022

Thank you Juan for the service and detail explanation of the service perform and recalls. See Juan he’s your go to person in Service. More

by Ralo Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN HERRERA
December 15, 2022

The wait time for an oil service was more than 3hours. Making an appointment was irelavent we had a 11am appointment and recieved our car till 3pm. They need to improve on the system of sticking to an ap More

by Andysalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Palacios
December 14, 2022

It is always a breeze to get my car serviced! Cristina B is the best! More

by Elainee39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRISTINA BENITEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ISAAC BECERRA
December 13, 2022

Andrew was great! He was an excellent communicator, making sure we were always aware of everything that was going on. More

by Kerrissw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW WILCOX
December 10, 2022

Went into take my vehicle to get some recalls done was quoted a wait time of 5 to 6 hours which is no problem. I understood that when I went in however, once the car was finished, I didn’t receive a text More

by Kia2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARISOL KOH
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Vanessa helped me get my tire replaced, great customer service and very thorough and patient More

by josee427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VANESSA ESPINOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Very helpful service advisors. Attentive to detail. Willing to adjust estimates when the unexpected arises. More

by alicefcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Palacios
November 30, 2022

Cesar was fantastic! Got my car done as quick as he could considering how busy it was. More

by Robynzee9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CEASER ARZATE
November 30, 2022

Ceasar was so kind and helpful. He helped me with my 2021 Telluride. He was professional and very knowledgeable. Thank you for all your help. Will definitely send my friends to Ceas More

by Jennifer Mers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CEASER ARZATE
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