Kia of Carson - Service Center

Great dealership, fast and very friendly staff. Ask for Johnny Jimenez he did a great job helping me when I had my vehicle service. Ask for Johnny Jimenez he did a great job helping me when I had my vehicle service. More

Luis was great, it was easy to schedule appointment and service was fast. Would recommend Kia if Carson service was fast. Would recommend Kia if Carson More

Clean, fast they do a good job. They also have a car service that will take you to the mall that's close and will pick you up. They also have a car service that will take you to the mall that's close and will pick you up. More

Vanessa was amazing and will definitely be returning to Kia of Carson again for service Kia of Carson again for service More

Cristina was a great help and very nice explaining everything I needed to get done for my car!! Definitely would recommend seeing her for all your car needs!! everything I needed to get done for my car!! Definitely would recommend seeing her for all your car needs!! More

Thank you for gray fast customet servjce. AlwYs a eakzre to come visit my fri end eddie lopez AlwYs a eakzre to come visit my fri end eddie lopez More

Excellent customer service by Ms. Shanarah Roberts. Very professional, clear communication and positive attitude she kept me updated the whole time I was waiting for my car to be ser Shanarah Roberts. Very professional, clear communication and positive attitude she kept me updated the whole time I was waiting for my car to be serviced, she has the people-first attitude and she was also very knowledgeable. Thank You Very much Ms. Shanarah for being Kind, helpful and professional, you are undoubtedly a great asset for Kia of Carson and any business that deal with customers should have a person like you with the 5 star customer service attitude Keep up the good work. More

Kaitlyn was super helpful and the services were done so quickly and efficiently. I’ll be back to work with Kaitlyn again! quickly and efficiently. I’ll be back to work with Kaitlyn again! More

The Service Provided was Excellent, Joseph was able to get my Service and Recalls completed in a timely manner get my Service and Recalls completed in a timely manner More

Even with an appointment, I have to wait between 3 and 5 hours just to have my vehicle checked or serviced. The service advisors are a total joke. They are the middle person between the mechanics and the hours just to have my vehicle checked or serviced. The service advisors are a total joke. They are the middle person between the mechanics and the customers, but they seem to avoid customers as much as possible. They ignore text messages, emails, and phone calls. Especially after 5pm, no one answers the phone at the service desk. They are more interested in looking at their cellphones than in helping customers. They never have courtesy vehicles available. They don't seem to care how much money customers spend at their dealership. It would also be nice to have some water and coffee available for customers. It is July 2023, and COVID-19 is no longer an excuse. More