Kia of Carson - Service Center

Eddie was very friendly and answered all my questions, appreciate all your time. Thank you I will be back appreciate all your time. Thank you I will be back More

i come here mostly because i love having my car serviced by the dealership. cerritos too far for me by the dealership. cerritos too far for me More

Yuri's customer service is excellent, she goes above and beyond. She always keeps me informed of my vehicle's needs during my service visits and updates me of any changes. Yuri has been my go to rep for ov beyond. She always keeps me informed of my vehicle's needs during my service visits and updates me of any changes. Yuri has been my go to rep for over 15 years and has always been very professional and polite. More

I’ve had to drop off my car several times this year - there is never a car/loaner/rental available. I have been a KIA customer since 2013… and there has been only one time that a rental was available and there is never a car/loaner/rental available. I have been a KIA customer since 2013… and there has been only one time that a rental was available and offered. KIA needs to do far better with this aspect of their service. More

Cristina has always had great customer service. This part of the survey should be taken out. This part of the survey should be taken out. More

Service area has poor customer service not friendly at all the workers just was not helpful everyone seemed to be on their cellphone all the workers just was not helpful everyone seemed to be on their cellphone More

Extremely professional and explains everything. Kaitlyn was absolutely A-1 yesterday for me. I had anxiety from my previous visits and was already on defense mode. Past Helpers have frustrated me Kaitlyn was absolutely A-1 yesterday for me. I had anxiety from my previous visits and was already on defense mode. Past Helpers have frustrated me with their focus only ever being on switching more and more out of you. Here's the difference, she spoke to me like a human being. Compassion, understanding and empathy. I think the world of her. She's amazing and the one I would prefer to work with again in the future. More

After my last experience at Carson Kia, I had no expectations. They nickle and dime the xxxx out of you and the salesman was horrible. Kaitlyn is nothing like my last experience whatsoever. She's pa expectations. They nickle and dime the xxxx out of you and the salesman was horrible. Kaitlyn is nothing like my last experience whatsoever. She's patient, informative and she has excellent communication skills. She never... Wasted my time. That matters. Five stars More

GREAT CUSTOMER SERVICE. BILLY RUBIO TOOK CARE OF ALL MY SERVICE NEEDS IN A REASONABLE TIME. I WILL BE COMING BACK TO SERVICE MY NEW SORENTO. BILLY RUBIO TOOK CARE OF ALL MY SERVICE NEEDS IN A REASONABLE TIME. I WILL BE COMING BACK TO SERVICE MY NEW SORENTO. More

It was my 1st time visiting the service department here, and truly it was one of the best service experiences i have had. Service department is super luxurious, attentive and professional. Special thank yo and truly it was one of the best service experiences i have had. Service department is super luxurious, attentive and professional. Special thank you to Shanarah and Edgar, they fixed an issue in matter of only few hours. Thank you for all you do. I appreciate it. More