Kia of Carson - Service Center

i always hesitate bringing my car to dealerships for service because of the pressure to buy services car doesn't need. but the staff at Carson didn't seem to pressure upsells. just what is listed as bas service because of the pressure to buy services car doesn't need. but the staff at Carson didn't seem to pressure upsells. just what is listed as basic maint. More

Their service department is probably the worst service department I have ever had to deal with. Non attentive reps and their bottom line is $$! department I have ever had to deal with. Non attentive reps and their bottom line is $$! More

Alexis, My maintenance reminder was not reset after my service visit. Saturday was really busy, so I followed up Monday. Alexis called me back & helped walk me through how to re set it. She was patient & service visit. Saturday was really busy, so I followed up Monday. Alexis called me back & helped walk me through how to re set it. She was patient & knowledgeable. It’s really simple to re set, but annoying when it comes on. I thank you for taking the time! More

I have brought my car in several times for maintenance and service. Christina has always provided me with great customer service! and service. Christina has always provided me with great customer service! More

I took my 2022 Kia Forte in for service and was very happy with my service advisor Billy Rubio. He Service my vehicle while I waited at the dealer. I will be coming back for all my service needs. Thank happy with my service advisor Billy Rubio. He Service my vehicle while I waited at the dealer. I will be coming back for all my service needs. Thank you Kia of Carson. More

Thank you Alexis for your kindness & consistency. My vehicle was stolen, I was sooo stressed & upset. You helped get my vehicle ready within 2 weeks while I was told by other dealerships that my car My vehicle was stolen, I was sooo stressed & upset. You helped get my vehicle ready within 2 weeks while I was told by other dealerships that my car would not be looked at until 2 weeks from the date towd in. Crazy stuff! Thanks again, Alexis. More

My service representative provided great customer service, took the shuttle to the mall, and my car was ready faster than expected. Always a great experience at Kia of Carson. Thank you service, took the shuttle to the mall, and my car was ready faster than expected. Always a great experience at Kia of Carson. Thank you More

Thank you kia of Carson for the great service! Very fast quick service. I was in and out Very fast quick service. I was in and out More

I had an exceptional experience, especially when I got to talk to Johnny Jimenez. He was knowledgeable, friendly and overall great. Not only did he assist me with all my questions I had but also help me w to talk to Johnny Jimenez. He was knowledgeable, friendly and overall great. Not only did he assist me with all my questions I had but also help me with additional questions in future health of my vehicle. He is the reason why I will return back to Kia of Carson. More

My visit to Kia of Carson was good, everyone was very helpful. Vanessa went above and beyond helpful. Vanessa went above and beyond More