Kia of Carson - Service Center

Kia of carson has great customer service. I came in to service my Kia and Mr.Rubio took great care of me. I took the shuttle van to the mall and back once my vehcile was ready. Thank you Cars I came in to service my Kia and Mr.Rubio took great care of me. I took the shuttle van to the mall and back once my vehcile was ready. Thank you Carson Kia ! More

Great service! Car on time. Yuri is reliable and professional and always delivers great customer service. Car on time. Yuri is reliable and professional and always delivers great customer service. More

Great service and very reliable and knowledgeable every time I come here my service advisor is great! time I come here my service advisor is great! More

Kaitlyn has GREAT customer service skills! She’s welcoming every time I come to get my car serviced. She remembers me every time and we have conversations as if we were friends in the past who She’s welcoming every time I come to get my car serviced. She remembers me every time and we have conversations as if we were friends in the past who haven’t seen eachother in years! She’s a real sweetheart🫶🏾 More

Kaitlyn Sajonas was very helpful at helping me out the day of service.. And also gave me all my updates had need Thank you again Kaitlyn day of service.. And also gave me all my updates had need Thank you again Kaitlyn More

Alexis & Marisol were of huge help during my vehicle's repair process. My advisor was out on vacation but I felt soo re assured that my vehicle was not forgotten. Alexis remained informative on behalf of repair process. My advisor was out on vacation but I felt soo re assured that my vehicle was not forgotten. Alexis remained informative on behalf of Marisol, through this repair time with my KIA Telluride. More

having multiple Kias in the family makes it easy to go to one, great dealership.thank you one, great dealership.thank you More

I had a disappointing experience with the Carson Kia service department. As a new local customer with two Kia's, I scheduled maintenance for my EV6 and requested a tire rotation and camera repair. The a service department. As a new local customer with two Kia's, I scheduled maintenance for my EV6 and requested a tire rotation and camera repair. The advisor said a $245 diagnostic fee might apply if the technician blamed "outside influence" for the camera issue, despite no visible damage. Both the advisor and manager insisted on this policy and couldn't guarantee Kia would cover the fee under warranty. Frustrated, I decided not to continue with their service and left. We were a loyal Kia family but this experience will have us looking elsewhere when we purchase our next vehicle. More

Kaitlyn was very well spoken and treated me with the up most respect. My car was serviced perfectly and right on time. most respect. My car was serviced perfectly and right on time. More

The staff was extremely helpful and friendly. Would 100% recommend this service center to family and friends. Would 100% recommend this service center to family and friends. More