Kia of Carson - Service Center

this dealership was highly recommended by a friend of mine. glad i took her advice. great experience mine. glad i took her advice. great experience More

I had an appointment at 7 a. m. I noticed a lot of other customers had the same appt time. I got there to discover for a diagnostic it would be 24-48 hours which the appointment s m. I noticed a lot of other customers had the same appt time. I got there to discover for a diagnostic it would be 24-48 hours which the appointment scheduler did not inform me of the day of making the appt. I asked if they would provide a courtesy Uber, which was declined. The diagnostic was 245.00. I have never in my life had a diagnostic that pricey. I am not from California so I had to find someone to pay for an uber to get back to my destination. I received a call two days later stating my car transmission needed to be replaced at 54,000 miles I was in shock. I picked up my car, it had water all over the car it had not been dried off the panel was off my car from where they had taken off to perform the diagnostic. I am not a happy customer and I will never refer anyone to the Carson location. Cerritos is much better. The transmission will cost me 5.924.00. This car is a lemon, there is no way I will pay for a new transmission. I will get a new car, but trust and believe I will not be purchasing a car from the Kia dealership. No ma'am, and no sir. I would be a fool to do that. Instead, I will be in contact with Toyota or Honda! They have the best cars on the planet and they have longevity. Buying a Kia Optima has left a bitter taste in my mouth. Sorry, but it is the truth! More

Marisol is an excellent service advisor. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. More

Kaitlyn is the best! Always has great customer service. Kept me informed throughout the process and updated me about my car. Always has great customer service. Kept me informed throughout the process and updated me about my car. More

Cristina went above and beyond with helping me with the service of my Telluride. I feel like she truly cares and really appreciate her follow up. service of my Telluride. I feel like she truly cares and really appreciate her follow up. More

I took my vehicle to Kia of Carson and I will definitely be coming back! Excellent service! be coming back! Excellent service! More

Thanks to Johnny Jimenez I was able to get everything on my car fixed on time for my trip..and I got a great deal.. definitely working with him moving forward. my car fixed on time for my trip..and I got a great deal.. definitely working with him moving forward. More

this dealership is big and looks to be kept up very nicely. i liked this location nicely. i liked this location More

My advisor Angel was great! !! He was extremely helpful throughout my service visit. Thank you Kia of Carson !! He was extremely helpful throughout my service visit. Thank you Kia of Carson More

I bought a Kia 2025 Sorrento hybrid Two months ago,Richard Landeros was my salesman Met me And assisted me in the service department. making sure that I was fully taken care of on finding the pre- ago,Richard Landeros was my salesman Met me And assisted me in the service department. making sure that I was fully taken care of on finding the pre-wiring tow package in the rear of the car. More