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Kia of Carson

Carson, CA

4.9
2,134 Reviews
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22020 Recreation Rd

Carson, CA

90745

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Showing 2,134 reviews

October 03, 2023

Pleasant experience. Team was very helpful and explained everything thoroughly. Would recommend to anyone buying. More

by Zepman1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVONNA SUTTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

While going over the contract I was told the licensing fee would be added so I wouldn't have to pay for it till next year. After a few months we recieved a bill from DMV charging us the fee again. When we More

by ohmyfrogs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
KABIR SHEIKH
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Kia of Carson responded

Hello there. Could you please email us the details of your situation at vipteam@kiaofcarson.com. The DMV has rejected our payments in the past if it got to them too soon. In those cases, we send the customer a refund check since the customer would now be responsible for the renewal. I'm guessing that's what happened here so I simply need to investigate what happened with your refund check. Look forward to connecting with you soon.

Oct 17, 2023 -

ohmyfrogs responded

I actually spoke with management in the financing department. Basically, I was mislead at the time of the contract. You see, the registration was already due for 2023 so KIA essentially waited for a buyer (myself) to take care of the fee to cover the rest of 2023 While telling me that i wouldnt have to worry for the fee till next year. I was lied to and honestly would not recommend this dealership. Very unsatisfied with the results of my situation.

October 01, 2023

Ricardo was great! He had the car ready for us to test drive and actually let us test drive another car as well. After that, we just had to figure out some numbers and More

by josemora6904
Recommend Dealer
Yes
Employees Worked With
Ricardo Oballe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

This review is for Ms. Alexis If you are not a car person like myself (😭 know nothing about cars😂) Pls ask for Alexis, she is super explanatory, there is no surprise More

by M.tilburry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Love to doing business with Frank, honest and got a great deal purchasing 2nd car. More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marquez , Frank Marquez
September 30, 2023

Fredy was very helpful and friendly plus great experience. Also very understanding with all my concerns. More

by dayza592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FREDY HERNANDEZ
September 30, 2023

I was recently involved in a total lost and i went into Kia of Carson and was approached by Prince he was by far the best with helping me get into a new Kia at a price I was comfortable paying O would reco More

by TonyA
Recommend Dealer
Yes
Employees Worked With
Prince Harfouche
September 30, 2023

Thank you so much for getting me approved! I greatly appreciate you guys and your team. Hart was amazing. More

by moh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart Sussman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Rico was wonderful to work with. I wish car buying was always this easy. We will definitely refer customers to Kia of Carson. More

by MLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico Guerrero
September 28, 2023

Please ask for Devonna when buying your next car she really made my experience much comfortable .Devonna go way beyond her duties I was so impressed that I got a call to make sure everything was good More

by LHARDIE752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVONNA SUTTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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