Kia of Carson

Service Joe, my service advisor, explained everything that was going to be performed on my car and made sure that i understood. Once my car was ready he revie Joe, my service advisor, explained everything that was going to be performed on my car and made sure that i understood. Once my car was ready he reviewed the multi point inspection with me. More

friendly as soon as i park my car sales person with no pressure show me my options you got to love that . feel u are in home . as soon as i park my car sales person with no pressure show me my options you got to love that . feel u are in home . More

Lacking integrity Salesman Ahmed promised a buffing job and an owners manual for my car. Nothing has happened as of today, I purchased the vehicle on September 25,2017. Salesman Ahmed promised a buffing job and an owners manual for my car. Nothing has happened as of today, I purchased the vehicle on September 25,2017. Ahmed and his managers just string you along and generally don't respond back. They are more interested in only making a sale and getting referrals ( which I will never give due to my experience ). More

Awsome My family and i came in from having a bad experience at a toyota dealer not knowing if they would be able to help but they did they were super nice th My family and i came in from having a bad experience at a toyota dealer not knowing if they would be able to help but they did they were super nice the person who help was a guy named Gustavo who was very patient and showed us around . When we finally made a decision of purchasing a vehicle he was very helpful and helped us everybstep of the way and our finance manager was the best her name was karina very happy to be able to help us thank u again kia and the employees there .. More

Scammers wasted my time. What's the point in making an appointment if you still have to wait 2 hrs. To top it off for nothing. They told me I had a nail the size of a staple o What's the point in making an appointment if you still have to wait 2 hrs. To top it off for nothing. They told me I had a nail the size of a staple on the outside of my tire and it couldn't be fixed so they wanted to replace it. Mind you just a month before they had told me the same thing was wrong with my other tire and I payed over $200 for a new tire. Well not this time. I told them (after being there for 2 hrs.) to put my tire on and I was going to take it some where else. Well after leaving I had 2 people look at it they said that it could be patched up. I took it to America's Tires and guess what...I didn't have to pay a dime. They fixed it. That is the last time I am going there for anything else besides the free oil change that I get for my vehicle. I bet nothing was wrong with my last tire. Won't happen again. They were unorganized, making an appointment was a joke and they try to scam you for your money. It's not even worth giving them 1 star. HORRIBLE!!! More

Customer Service Yuri, Lily and Keivan were very attentive to my needs and always with a smile. These employees represent what customer service should be. They are tru Yuri, Lily and Keivan were very attentive to my needs and always with a smile. These employees represent what customer service should be. They are truly assets to your Kia operation. Yuri is my favorite and I always request her services. Special thanks to the mechanic that serviced my vehicle. Too often we forget about the mechanics and the work they do to keep us operable and safe on the road. More

They sold me a nice 2011 Ford Fiesta Lemon I bought a nice 2011 Ford Fiesta Lemon. The dealer should have never sold such a car knowing that it had recalls for transmission. We bought the ext I bought a nice 2011 Ford Fiesta Lemon. The dealer should have never sold such a car knowing that it had recalls for transmission. We bought the extra care package which is worthless since they make it difficult to know what is covered and after requesting the contract via mail, they never sent it. Sounds as fishy as selling a car that has recalls. I experienced 3 failures already. The Ford dealers won't fix the problem. The dealer who sold me the car won't fix the problem either since it is a manufacturer deffect. The extra repair coverage i bought for almost 3k is a pure rip off. I trusted the dealer because of their rating and I trusted American cars. Biggest mistake ever. Thank you for all the trouble. May you be rewarded for what you have done. More

Disappointed The lady was nice over the phone when I got to the dealership I guess my skin tone didn't match my voice her boss took one look at me and told me to c The lady was nice over the phone when I got to the dealership I guess my skin tone didn't match my voice her boss took one look at me and told me to come back with more money I wasn't there for more than 5 minutes and he didn't ask how much money did I have he also didn't even try to look for a bank . I think they need more training because the experience I had was very unprofessional More

Fishy and full of red flags Wouldn't take an word from me. Tried to get information on specific trim of the new niro. I already had financing guaranteed and the sales rep suddenl Wouldn't take an word from me. Tried to get information on specific trim of the new niro. I already had financing guaranteed and the sales rep suddenly let me know that they will not accept any outside finance. I wasn't even asking for a deal just if they had the car. I am not willing to give you money on the back end of a loan that I don't need. Never did get a single answer to whether they had it in stock or price. More

AMAZING EXPERIENCE!!! I had the privilege of working with Monique Dominguez, Internet Sales Manager. She worked hard to get me a great deal, while providing excellent custo I had the privilege of working with Monique Dominguez, Internet Sales Manager. She worked hard to get me a great deal, while providing excellent customer service! Her easy going, trustworthy, and personal approach helped made the experience a truly enjoyable one. We were so impressed by her we went back the next day to get a car for my mother. If you are looking for a vehicle ask for Monique! More