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Kia of Carson
Carson, CA
1,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,972 reviews
January 02, 2011
I went to Car pros Carson Kia to buy a new 2010 Kia Forte. Instead of being welcomed for my business I was confronted with an angry (supposingly) sales manager, named Addel, who was not only courteous, Forte. Instead of being welcomed for my business I was confronted with an angry (supposingly) sales manager, named Addel, who was not only courteous, but also, belligerent angry man who did not want to talk about the deal and told me to get out of the dealership and followed me all the way in the parking lot to go after me phisically! He was so angry and loud that he was looking for a fight! I don't think there is a single car dealership in entire U.S. that would treat their customers the way they do! I will be talking to the owner of the Carson Kia with regard to this incident and see if he can get their act together! I would not buy anything from a business like Carson Kia period. The very next day, I went to Garden Grove Kia and I bought a 2010 Kia Forte EX for $2500 below dealer's invoice. In addition I got another $1500 cash back from the manufacturer for a total of $4000 savings. The Garden Grove Kia staff were so nice that they also included rear spoiler(valued at over $300), a cargo mat(valued $80) and floor mats at no charge! I was treated like royalty for my cash purchase. Thank you Danny, Enrique, sales manager and other Garden Grove Kia staff for your professionalism and great service. I am already planning to go back in three months to purchase a Kia Soul and I am also refering my friends to visit the dealership. Sorry Carpros Carson Kia for not being so pro after all! I can see your dealership be closed down in near futur with the way your dealership is run by amature staff! I am sure Carson Kia will soon be hearing from the Kia's headquarter with regard with the incident they had when I visited the dealership! More
by mikeabigone
Employees Worked With
Adell
April 24, 2010
Dealing with Car Pros Kia in Carson was a most pleasurable Car buying experience for me. After seeing the full-size toy cut out commercials and reading some reviews, I finally visited a few websit pleasurable Car buying experience for me. After seeing the full-size toy cut out commercials and reading some reviews, I finally visited a few websites and put in some inquiries. Wow, I got a lot of responses, mostly email; however, the call and email I received from Car Pros assured me that I had a customer care person to call who would walk me through the process. Her name was Andrea (she's very memorable). I called her back and she answered my questions, then scheduled a test drive appointment for me. The Sales Manager, Joshua, and the Sales Consultant, Alabama (he's a real character) really listened to my needs and while they were doing an appraisal of my trade, a 2001 Hyundai Sonata, I drove the Kia Soul. Alabama gave me a great presentation of the vehicle. 45 minutes later, I had a deal I couldn't be happier with and the finance manager, a lady, pleasantly helped me sign all the car buying paperwork. I customized my Soul... More
by granC
Employees Worked With
Andrea, Joshua and Alabama
