Kia of Carson

Great customer service , I have to say that buying my Kia Forte was the best car-buying experience I've ever had, Saul and Mary were really professional, my wife and I reall , I have to say that buying my Kia Forte was the best car-buying experience I've ever had, Saul and Mary were really professional, my wife and I really like our new kia, I highly recommend Car Pros Kia, thank you Saul and Mary for making it possible to get me and my family in to a new Forte. More

Very positive. I just want to say that I was lucky that day I came to look for a car and met Shawn James. He is a great person and really helpful with what I need. I just want to say that I was lucky that day I came to look for a car and met Shawn James. He is a great person and really helpful with what I need. More

Dan was awesome Dan is an all around great guy. I bought a new car. The environment was friendly and inviting. Excellent customer service from the beginning to the e Dan is an all around great guy. I bought a new car. The environment was friendly and inviting. Excellent customer service from the beginning to the end. Thanks again Dan. More

Great place! I got a great car at a awesome price the people at Car Pros were very professional and not pushy like other dealerships. I love the car it's probably I got a great car at a awesome price the people at Car Pros were very professional and not pushy like other dealerships. I love the car it's probably the best car I've had yet. Thanks to Rob and Alex who really made this car buying experience so great. I recommend this place to anyone ,you will not be disappointed. More

Scam artists A month ago I took my 2013 Optima in for service and to have the parking lights fixed. The parking lights were out on both sides. After having my ca A month ago I took my 2013 Optima in for service and to have the parking lights fixed. The parking lights were out on both sides. After having my car for two days, the parking lights were still out. After having 2 different service department employees also check to verify that the lights were infact still inoperable...the mechanic changed the bulbs. One month later I am in the service depatment again...the right side headlight is out...according to KIA I was in a car accident or something....I had someone else work on the car....and of course my extended warranty covers nothing....KIA of Carson will rip you off if you let them More

Longest oil change of my life Not many good things to say. I had an 8:30 AM appointment this morning. I arrived at 8:15 AM and had to wait in my car for 30 mins. They finally took Not many good things to say. I had an 8:30 AM appointment this morning. I arrived at 8:15 AM and had to wait in my car for 30 mins. They finally took my car at 8:45 AM and they've been changing the oil for an hour and 15 mins now. The service advisor checked with me to see if I wanted a car wash. I declined. Not sure what the hold up is. Most places can do an oil and filter change in 30-45 mins. More

Satisfied experience. My experience with CarPros Kia was excellent. It was better than I imagined. Frank was Superb in getting me in a new and reliable car, that was also My experience with CarPros Kia was excellent. It was better than I imagined. Frank was Superb in getting me in a new and reliable car, that was also a great deal. Franco was also super in explaining to me how the car operates. I am so pleased with my experience and my car. Thank you guys. Thank you too Bruce, for calling and getting me down there. More

Friendly & Dedicated I had a Kia Rio and just changed it for a brand new Kia Optima Hybrid. Olver Bohorquez helped me as much as he could to make it happen. After I signed I had a Kia Rio and just changed it for a brand new Kia Optima Hybrid. Olver Bohorquez helped me as much as he could to make it happen. After I signed and went to Delivery Department Diana Rodriguez explained to my wife & myself every function in this car with a great attention & dedication. Thanks to you guys.! That way is the best Customer service to me, and I believe most of the people thinks the same. More

worst service dept ever and dishonest sales dept your car would be best service else where they ruined my car.I had no problems with my car until after they service it . I gave them four chances to f your car would be best service else where they ruined my car.I had no problems with my car until after they service it . I gave them four chances to fix their problem they created but have had nothing but problems with my car since.this is a dishonest dealership and the worst service dept. that I have ever let work on car the only good thing I can say about this dealership is yuri in the service dept she try her best thank you Yuri sorry it didnt work out More

The worst experience ever! First they sold me a Demo car as new. I was so stressed out because my 15 year old car had to go and I needed a car ASAP, I ended up buying a car with First they sold me a Demo car as new. I was so stressed out because my 15 year old car had to go and I needed a car ASAP, I ended up buying a car without even paying attention to the number of miles until the next day. In my paper work it says 8 miles that was of course a lie and I only drive the car from the dealer to my home and some how I had already 75 miles on my car! I had a recall on my car and I only found out months after when I had to go for the first inspection, not a phone call or a letter. Now I have another recall I had an app but when I got there there were more then 20 cars in front of me. They do not respect your time or honor anything they do or say. I could not stay because if I made an app obviously I had something else important to do. Now I am trying to make another app., I am calling all dealers and none of them can make an app. They told me that they cannot do anything about it and I can just drop the car and be there waiting for as long as it is necessary and they don't care if you can do it or not, I have no one free to give me a ride even and I cannot miss work. I terrible regret buying a car from Kia, do yourself a favor and get away from them! If you are trying to save some money you will get lots of stress! More