Kia of Carson

Pleasant experience Pulling in I was greeted, very attentive. I didn't wait long to get a shuttle ride to enterprise. My car was ready in good timing. Pulling in I was greeted, very attentive. I didn't wait long to get a shuttle ride to enterprise. My car was ready in good timing. More

Most Pleasant Car Buying Experience Yet! To preface let me say that I was a loyal Scion customer for 9 years. But since Toyota discontinued the brand and I had 83,000 miles on that car, we'll To preface let me say that I was a loyal Scion customer for 9 years. But since Toyota discontinued the brand and I had 83,000 miles on that car, we'll it was time for a new one. After extensive research, I decided on the KIA brand for many reasons including reviews, industry expert ratings and of course the unbelievable warranty. Not to belabor the point, but suffice to say I had some pretty negative experiences with other KIA dealerships! And actually I had seriously considered purchasing another brand because of that. Then and out of the blue I decided to contact KIA Pros Carson. My first contact there was Esteban Ramirez and I must say I was totally blown away by the "world class" customer service experience I had. I can't say enough about how Esteban Ramirez treated me and my wife when we visited the dealership. Suffice to say Esteban Ramirez is THE primary reason why we bought our new Sportage from KIA Carson. From beginning to end this was by far the most pleasurable car buying experience I have ever had! And I am 63 years old so I have purchased a lot of cars. Just let me say that up until now buying a new car was my most least desirable thing to do! Even worse than having a "root canal" at the dentist if that gives one a better understanding! In closing, from the great price I received not only for the new Sportage I purchased but also the trade in value allowed on my beloved Scion XB, this experience far exceeded my wildest expectations. KIA Pros Carson earned a life long customer for not only a subsequent new car purchase, but also regular service as it becomes necessary. I have told all my family and friends that if you want a great deal and you want to be treated like you are special, go to Kia Pros Carson and ask for Esteban Ramirez!! I would be remiss if I didn't also mention Esteban's supervisor "Pedro", whose last name I didn't catch, who made closing this deal in short order possible. Kudos to everyone at KIA Pros Carson who made this car buying experience the best I have ever had! Sincerely, Ralph Gilbert More

Great experience I had a great experience and it was hassle free. I would recommend Kia to anyone looking to purchase a vehicle. Thanks Kia! From your satisfied custom I had a great experience and it was hassle free. I would recommend Kia to anyone looking to purchase a vehicle. Thanks Kia! From your satisfied customer More

Wonderful With a beginners credit all I kept getting was NO you are not approved. On Saturday after being on the market for a new car, went to 3 dealers and all With a beginners credit all I kept getting was NO you are not approved. On Saturday after being on the market for a new car, went to 3 dealers and all of them saying the same thing I just felt like I didn’t want to buy anything. That’s when Esteban reached out to me and I told him no I will not make the drive to get a NO answer. Then his manager called me and I was still indecisive o making the drive to Carson. But it was ABSOLUTELY worth it. As soon as I arrived RICHARD greeted me and the I met ESTEBAN. Both wonderful salesmen (the BEST) in minutes of handing him my info I was told I was approved. Then I moved into the finance offices where SAUL was a very nice and amazing explaining into detail everything I was signing for. I simply know CarPros is the best KIA dealership in LA. Thanks guys I am head over heals with my new Kia Sorento ?? More

Great service The dealer’s salespersons were very attentive, very patience, and they listen to what type of car I wanted from beginning to the end. I enjoyed my exp The dealer’s salespersons were very attentive, very patience, and they listen to what type of car I wanted from beginning to the end. I enjoyed my experience and enjoyed how everyone worked together to accomplish my goal. More

Great customer service Friendly customer service focused on meeting the customer’s specific needs. Joseph is hard working, great with people, and quite helpful in all areas Friendly customer service focused on meeting the customer’s specific needs. Joseph is hard working, great with people, and quite helpful in all areas needed. More

Professional and Excellent From the time we walked in to the time we walked out we had great customer service. Friendly and great personality we would recommend Jose Duran to an From the time we walked in to the time we walked out we had great customer service. Friendly and great personality we would recommend Jose Duran to anyone that needs assistance with there car. More

Express Oil Change Service I went in for an oil change appointment in 8/1/2018. Isaac did not waste anytime in getting me in and out as fast as he was able to. I didn’t know who I went in for an oil change appointment in 8/1/2018. Isaac did not waste anytime in getting me in and out as fast as he was able to. I didn’t know who was my service advisor but it he took it upon himself to take care of my vehicle. I was out of there in 20 minutes flat. Isaac started my day off on a good note. Thanks Isaac. More

Excellent service and attention. Great assistance and very informative. Erick is a professional and care about my car needs, he always is notyfing me the progress about my car service Great assistance and very informative. Erick is a professional and care about my car needs, he always is notyfing me the progress about my car service. More

Happy EV driver I had an appointment and arrive a bit late due to traffic. I had no wait at all and had the car checked in and ready for service in less than 5 minute I had an appointment and arrive a bit late due to traffic. I had no wait at all and had the car checked in and ready for service in less than 5 minutes. Joe took care of everything related to checking on the manufacturer's recommended service schedule and I was back on the rod in about an hour, including the complementary wash. I am once again again a happy customer. More