Kia of Cape Coral

Do not waste your time going on line with them.All they Do not waste your time going on line with them. All they want to do is get you in the door. If you get a person named Ciara she is of no help. This m Do not waste your time going on line with them. All they want to do is get you in the door. If you get a person named Ciara she is of no help. This maybe by design, to get you in. I will never go there. I just wanted info, other dealers gave me. More

Matt is the beat car salesman i have ever worked with. He wasn't in it for the money. He actually cared about me as a client and making sure I got the best deal possible which is you know is very rare. I am wasn't in it for the money. He actually cared about me as a client and making sure I got the best deal possible which is you know is very rare. I am truly grateful. He is one of a kind. I'd like to thank all of the other employees who helped as well to make this happen for me. More

WARNING They scam you wanna trade in value. they told me one price then they gave me another price on the lease I was quoted 10,000 for my car and they only gave me 3000 and I put the rest of the amount on one price then they gave me another price on the lease I was quoted 10,000 for my car and they only gave me 3000 and I put the rest of the amount on my finance I would never recommend nobody to go to this Kia dealer I called them they are rude over the phoneNobody will give me the supervisor and nobody will ever give me the finance department that did my contact More

Went to lease a vehicle. First of all not one employee had a mask on! There is no negotiating at this place and they have barely any vehicles on the lot. They are so rude and treat clients poorly. had a mask on! There is no negotiating at this place and they have barely any vehicles on the lot. They are so rude and treat clients poorly. More

took my car there twice for warranty first time it sat all day was told they couldn't communicate with kia had to bring it back another day second day brought it back in early in morning with appointment all day was told they couldn't communicate with kia had to bring it back another day second day brought it back in early in morning with appointment called 5 hours later still hasn't been looked at yet when you call you get a new excuse not very trustworthy in the future we will go to kia in fort myers More

Poor Service Experience I drove 40 minutes to get an oil change on my 2013 Sorrento. Pulled into service bay and waited for someone to come check me in, then was told I had t I drove 40 minutes to get an oil change on my 2013 Sorrento. Pulled into service bay and waited for someone to come check me in, then was told I had to go inside. Service personnel inside not wearing masks and ignoring social distancing, in spite of a large sign proclaiming they care about our safety during the pandemic, blah, blah, blah. I waited outside at a table for at least an hour, then service tech came out (still no mask) and pulled up a chair less than a foot away from me to have me sign the paperwork. I promptly moved across the table from him. Oil change was $43.00 (with a ten percent discount that I had to ask to get, was not offered up front). Invoice said to call Sean Pryzchodzen, Service Director, if they failed to meet expectations. I did that yesterday and left a message and never received a return call. Very poor experience overall, my car will be needing service in the future but I will not be returning to this dealership! More

Deception and Dishonesty....in short, there is a much longer story...I was told by Teddy that they would honor an appraisal for my trade in, that they had done several weeks prior. When I got to the dea longer story...I was told by Teddy that they would honor an appraisal for my trade in, that they had done several weeks prior. When I got to the dealership....surprise 2K less...many BS reasons....but never addressed the lie I was told...it didn't matter that I had text messages from Teddy either...crazy way of doing business...yes, I walked out... More

Horrible experience! Dishonesty in all forms starting with the fake internet sales! We drove 1 1/2 hours due to the posted internet cars. Ironically, they’d all sold the morning before we got there at with the fake internet sales! We drove 1 1/2 hours due to the posted internet cars. Ironically, they’d all sold the morning before we got there at noon. We gave an exact payment amount that our daughter could handle. They started out $125 above that. ! They could never give us a straight answer about anything. We recommend this dealership if you like dishonesty and repeatedly being lied to!!! More

Classic low life dealer Exactly like one other reviewer I wasn’t told there was a $5000 markup on a Teluride I had chosen until they delivered the offer. In addition their o Exactly like one other reviewer I wasn’t told there was a $5000 markup on a Teluride I had chosen until they delivered the offer. In addition their offer, my trade was $5000 below the min. Value listed by KBB. The sales manager attempted to explain to me what a good deal I was getting. I thought this behavior stopped in 1990’s. Immediately went to a competitor and had a deal in ten minutes that gave me $5000 more for my trade and no markup over sticker on the car. More

An hour and 10 minutes later still no word on why my tailgate will not latch when closed. Not the fastest service here!! Way to busy here. tailgate will not latch when closed. Not the fastest service here!! Way to busy here. More