Kia of Beavercreek
Beavercreek, OH
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New car first scheduled service. Easy to make appointment convenient for me. Gail- Service manager- was very efficient and professional throughout the service. Kept me informed of the status as I waited dur convenient for me. Gail- Service manager- was very efficient and professional throughout the service. Kept me informed of the status as I waited during the service. Highly recommend this dealership. More
The service that was provided was very professional, informative and done in a timely manner. The facility was clean as well. Kudos to their professionalism. informative and done in a timely manner. The facility was clean as well. Kudos to their professionalism. More
I appreciated all the reminders and the attention to detail. Gina was excellent as a service advisor. She was personable and helpful. Also, while initially I believed it would take a few hours to com detail. Gina was excellent as a service advisor. She was personable and helpful. Also, while initially I believed it would take a few hours to complete, my car was ready much faster. More
They alway do a great job with my car! They are very communicative about what needs done and also very friendly. I recommend that everyone goes here for their service needs! communicative about what needs done and also very friendly. I recommend that everyone goes here for their service needs! More
Service department was a disappointment. We had the service and oil changed . I had to bring the car back on my Saturday time and they did not have the oil filter tight enough as it leaked all over my service and oil changed . I had to bring the car back on my Saturday time and they did not have the oil filter tight enough as it leaked all over my drive way . After leaving the Dealerships service department to have them check the leak , I drove 20 miles to my home and noticed that the technician forgot to make sure my hood was down all the way and latched . I am very disappointed to see the Kia of Beavercreek service department receive a poor rating from me as I have been coming to the Dealership for years and love the Kia brand . More
on time service performed. Courteous staff, he explained the safety check list. My interaction with desk staff was less than or about five minute long. Both car seat and steering wheel were covered with pla the safety check list. My interaction with desk staff was less than or about five minute long. Both car seat and steering wheel were covered with plastic. More