Kia of Beavercreek

My salesman took his time with me,and answered all my questions. He even took me to the service department and introduced me to the service manager so that I would be somewhat familiar with the process w questions. He even took me to the service department and introduced me to the service manager so that I would be somewhat familiar with the process when I come in. More

Bought a 2015 Sorento. Salesman was great. But when i got home with the vehicle i noticed the headlights were not working. So a couple days later i took it back and they told me they would have to order them home with the vehicle i noticed the headlights were not working. So a couple days later i took it back and they told me they would have to order them and they would call me, but i have never herad back from them. So im going to fix this myself. More

Pleasant service staff, timely service. Friendly, from the time I arrived until I left Will plan on my next service @ this location the time I arrived until I left Will plan on my next service @ this location More

Easiest car purchase in my life, Robert made the while process simple and easy. Got an apporval amount l, went in knowing what amount I could afford and what down payment I needed and picked the vehicle process simple and easy. Got an apporval amount l, went in knowing what amount I could afford and what down payment I needed and picked the vehicle I wanted. More

To keep it short and sweet, Bad business all around. Deceptive sales pratice, don't ask don't tell mentality. Typical used car salesman/management attitudes. Car wasn't even at the dealership when I Deceptive sales pratice, don't ask don't tell mentality. Typical used car salesman/management attitudes. Car wasn't even at the dealership when I arrived, gm was letting his wife drive it around while hers was getting serviced. Had to wait about 1.5-2 hours for them to even get the car to the dealership. Purchased a cpo car only to find out a few months later that it was involved in a accident, Robert was the salesman. And Zac is the GM I dealt with, when I asked them about why it wasn't disclosed I got, "because we don't have to" or "it was online". Poor management skills, expected the gm to be a little more professional then he was. Not even a attempt to apologize for the misunderstanding, but instead just a "I been doing this for 20 years we did nothing wrong" very unprofessional attitude in my opinion. Still waiting on that report, and owners manual by the way. Maybe you'll see the pattern now.. Stay clear of the dealership if you can help it!! More

Dealer refused to sell car at their advertised price.My Dealer refused to sell car at their advertised price. My family drove 30 minutes to Beavercreek Kia on 11/1/2021 to test drive a car that was liste Dealer refused to sell car at their advertised price. My family drove 30 minutes to Beavercreek Kia on 11/1/2021 to test drive a car that was listed on their website. The low fuel indicator came on during the test drive, as the vehicle only had 2 gallons in the tank. We met with a salesman after the test drive who wrote a price matching the website price on a piece of paper, as well as an "optional" $4,000 extended warranty. We told him that we did not want the extended warranty, and that we did not want to finance through Kia. After the salesman disappeared to his manager's office 3-4 times, the manager came out and and told us they would not sell us the car at the price that they advertised on their website, and provided to us after our test drive. More

Always clean. Always answers questions I have. I have not had to go anywhere else for service. had to go anywhere else for service. More