Kia of Auburn

Cody the Carfox is such a great guy. My wife and I were in need of a reliable car and he took care of us! First class all of the way, no pressure and all of the staff served and made us feel comfortable. J in need of a reliable car and he took care of us! First class all of the way, no pressure and all of the staff served and made us feel comfortable. Josh and Erick are the best! More

Very satisfied with my first Kia purchase, Cody was helpful and knowledgeable, entire staff easy to work with. Joshua answered all of my finance questions with no pressure. helpful and knowledgeable, entire staff easy to work with. Joshua answered all of my finance questions with no pressure. More

The combination was of Cody and Ladd is probably the best combination any dealer could ask for. Cody is by far the best salesman I’ve had the pleasure of working with. Overall and all around great dude. combination any dealer could ask for. Cody is by far the best salesman I’ve had the pleasure of working with. Overall and all around great dude. More

Had a great experience with Chad! He was very personable and made buying a new car easy and a great experience! Go see him now! and made buying a new car easy and a great experience! Go see him now! More

Love My Stinger Everyone at the dealership was caring and helpful. Would recommend Chad to anyone. If you're looking for a great experience, go to Kia of Auburn. Everyone at the dealership was caring and helpful. Would recommend Chad to anyone. If you're looking for a great experience, go to Kia of Auburn. More

Finance Manager never filed my warranty cancellation papers I purchases a vehicle on October 17th, 2019. On October 18th, I noticed a $2500 extended warranty had been added to the contract, which I missed duri I purchases a vehicle on October 17th, 2019. On October 18th, I noticed a $2500 extended warranty had been added to the contract, which I missed during the final paperwork signing, and inadvertently signed on. I called that same day to ask about cancelling and made an appointment to fill out the cancellation paperwork on October 19th, which I did. Phil told me that it would take up to 16 weeks to get my money refunded from Allstate! After I filed the cancellation paperwork, I began receiving emails from Allstate to set-up my new warranty account. I called Allstate today, November 19, 2019, to find out why they were continuing to ask me to set up an account when I had cancelled the warranty 1 month ago. They said they hadn't received the notice to cancel, and that they also hadn't been paid for the warranty, so all the dealership needed to do was send the $2500 to my loan servicer. When I called the dealership, and spoke to a nice woman in finance, Erin, she stated that Phil had NEVER given her the cancellation paperwork that I signed on October 19th. She stated this was about the 4th time this month that he had done this to someone. She fortunately had just received my invoice from Allstate and was able to cancel the policy over the phone and immediately cut the check to refund the money! So basically, Phil LIED in hopes that me, and apparently others, would miss the deadline to cancel or forget about it, and still get his money for this warranty. TERRIBLE! More

The dealership is very clean and the employees are very friendly. The GM is very involved and greets every customer. I do feel that the price of the vehicle could have dropped more. I pretty much had t friendly. The GM is very involved and greets every customer. I do feel that the price of the vehicle could have dropped more. I pretty much had to demand a negotiation of the sticker price. But overall the sales rep. Was very professional. More

Quick-painless experience Car was delivered as expected. Salesman and Finance personnel very helpful and knowledgeable. The whole process was an overall good experience. I woul Car was delivered as expected. Salesman and Finance personnel very helpful and knowledgeable. The whole process was an overall good experience. I would consider this dealership the next time I'm in the market for a vehicle. More

This was the best car buying experience ever! Cody was amazing! We exchanged emails for about a week since I was traveling to Auburn from Huntsville. He promised me that he would make this experience easy amazing! We exchanged emails for about a week since I was traveling to Auburn from Huntsville. He promised me that he would make this experience easy, and boy did he deliver. Ladd was also amazing, he explained everything in great detail, and worked rigorously to get me the best deal. Josh and Phil were great as well! The drive from Huntsville was well worth it, not only did I get a great car, but the experience was elevated by the great customer service I received. I will always purchase from Kia of Auburn, I am now a customer for life! Thanks again guys for all of your help! More

Short and Sweet I had an incredibly smooth experience buying my first car at Kia of Auburn, and Cody made that happen. From the get go he was ready to help and make m I had an incredibly smooth experience buying my first car at Kia of Auburn, and Cody made that happen. From the get go he was ready to help and make my experience there as easy as possible. He was easy to talk to and get along with, knowledgeable about the ins and outs of the business, and very accommodating. I highly recommend working with Cody or any other salesman at Kia of Auburn. They will treat you right and get you what you need. More